Post Closing Specialist - Temporary / Intern

First Federal Bank
Jacksonville, FL

At First Federal Bank Core values speak to the heart of an organization and are the essence of a company’s identity. Everything we do is centered around our community , customer service , our stability , and being trustworthy . These values support our mission and vision, shape our culture, and provide a foundation for the future.

Offering a dynamic benefit package that includes but is not limited to:

  • Four Medical Plan Offerings to choose from
  • Employer HSA Contributions (Coverage/Plan exclusions)
  • Employer Provided Life Insurance Policy
  • Annual Health Incentive
  • Annual Wellness Reimbursement
  • Tuition Reimbursement program
  • Generous Match 401k Retirement Plan
  • Paid Sick Leave
  • Paid Vacation Leave
  • 11 Paid Holidays based on the Federal Reserve Calendar

If you are ready to take on a challenging and rewarding role; we invite you to apply for this exciting opportunity.

ESSENTIAL FUNCTIONS:

  • Review closed loan documents to ensure execution, accuracy and completion in their entirety and ensure all closing instructions requirements are met.
  • Maintain knowledge of FFB products, government regulations, investor requirements, government agencies and assist with changes to processes as needed.
  • Submit funds to Government agencies or Conventional private mortgage insurance (PMI) for loans with funding fees and upfront mortgage insurance.
  • Input, update and resolve all tasks and fields within agency systems for insuring and guaranteeing Government loan files
  • Prepare loan files and assist in delivery for government agencies, investors, servicers or regulatory audits.
  • Prepare and ship collateral packages for loan purchase and servicing.
  • General knowledge of MERS (Mortgage Electronic Registration Systems, Inc) for registration, transfer and deactivation.
  • Prepare Affidavits & Release of Liens for submission to County for recording.
  • Maintain pipeline of final documents by validating accuracy, rectifying deficiencies, submitting documents to investors, document custodians and servicers, and requesting outstanding documents.
  • Key data into agency systems for delivery of Ginnie Mae, Fannie Mae, Freddie Mac and clearing all edits prior to submission. Maintain pipeline for certification, expiration and purchasing.
  • Correspondent loan funding including monitoring pipeline, preparing purchase advices, wiring funds and communicating the purchase.
  • Assist in administrative task such as scanning in documents, checking in/ receiving mail of closing packages, collateral and final documents, and preparing letters for servicing transfer
  • Professional written and verbal communication with settlement agents, correspondent lenders, investors and internal customers.
  • Maintain a proactive approach to addressing challenges while ensuring deadlines are met
  • Take the initiative to solve problems and proactively troubleshoot issues for resolution.
  • Provide the best service to our customers with innovative and creative solutions.

JOB REQUIREMENTS:

  • High school diploma
  • One to two years mortgage experience in closing/post-closing or formal education.
  • Good understanding of financial institution products and services.
  • Ability to deal with time constraints.
  • Have a strong attention to detail, strong organizational skills, team player, dependable, and focused on quality.
  • Excellent written and verbal communication skills with a strong customer focus.
  • Proficient in Microsoft Excel and other Office Applications required
  • Extended hours sitting and performing computer tasks may be required.
  • Extended hours standing and copying/imaging documents may be required
  • Occasional outside-of-bank travel for training purposes is expected.
  • Work Schedule may vary from a traditional 8-5 workday based upon business needs including periodic overtime on short notice.
  • Employees confirm they are able to perform the essential functions of this position to continue employment with First Federal Bank.

This job description may not be all inclusive; accurate and complete job descriptions are determined by the needs of the individual financial institution. Employees are expected to perform other duties as assigned and directed by management. Job descriptions may be modified when deemed appropriate by management.

Bilingual candidates encouraged to apply.

EQUAL OPPORTUNITY EMPLOYER I VET I DISABILITY

E-Verify Employer

Posted 2026-06-09

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