Business Operations Manager - Daytona Beach

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Business Operations Manager | Daytona Beach:

As a Business Operations Manager for Travel + Leisure Co. this person will be responsible for daily operations, initiatives, and process improvements. Their team is responsible for delivering quality support for our guests, Sales and Marketing teams, and other key business partners. This person is responsible for the implementation and adherence to operational processes and procedures, protection of company assets and deployments of new initiatives. Acting as a liaison to business partners, this person is responsible for cultivating new relationships to move the business forward. As a manager, this individual is responsible for the development and progression of Travel + Leisure associates on and off their team. As part of the Business Operations family, this individual helps support the steps to put the world on vacation and make memories of a lifetime!

You will be responsible to:

• Deliver customer service that goes above and beyond expectations when interacting with business partners and our guests
• Identify areas of opportunity, leverage your resources, and deploy solutions or new processes
• Expertly protect sensitive data and company assets
• Prioritize actions needed to support Sales and Marketing leadership needs, functioning in a fast-paced environment
• Build and nurture relationships across many departments and act as a consultant in areas to drive goals forward
• Evolve your team through development and teambuilding to drive high engagement
• Design and execute daily, weekly, monthly, or quarterly reporting to meet budgeted goals or make business decisions
• Recognize and understand roadblocks and develop alternative solutions as necessary
• Guide your team members to build their personal brands and demonstrate how they can successfully leverage their resources

You will partner with:

• On site leadership teams – Sales, Marketing, Business Operations, Resort Operations
• Human Resources and Recruiting
• External vendors
• Regional and corporate-based business partners

Requirements:

• 3 + years business experience, Travel + Leisure Business Operations background preferred.
• Availability to support business needs throughout weekends and holidays
• Experience leading a team responsible for results in a fast-paced environment
• A leader who is development focused and will support all team members in moving forward on or off their team
• A risk-taker who embraces change to evolve operations
• Proficient in Microsoft Suite
• Ability to analyze data to identify opportunities and propose solutions
• You must be personally accountable for all outcomes – good and bad - with a keen ability to recognize your mistakes and share them openly.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected] , including the title and location of the position for which you are applying.