Patient Coordinator at Debary Pediatric Dentistry

Job Description

Job Description

Description:

Debary Pediatric Dentistry is looking for a dedicated and skilled Patient Coordinator to join our dynamic team. Known for our commitment to outstanding patient care and innovative treatments, we offer an environment where you can grow professionally while making a meaningful impact on the community. The ideal candidate is motivated, compassionate, and eager to provide exceptional care.

Website: Debary Kids!

Why Join Us?

• Work in a kid-friendly pediatric dental practice focused on creating positive dental experiences for children.
• Be part of a team committed to providing compassionate, high-quality dental care for families in the community.
• Join a practice that emphasizes trust, comfort, and personalized patient care.
• Support a team dedicated to helping children build lifelong healthy oral habits.
• Work in a welcoming environment where teamwork and patient relationships are highly valued.

Experience & Key Responsibilities:

• Manage patient departure processes, including scheduling follow-up appointments, processing payments, assisting with insurance matters, reviewing treatment plans and ensuring accurate documentation. Provide a positive final interaction to support patient satisfaction and proper billing.
• Answer phones and schedule, confirm, cancel, and reschedule appointments while optimizing provider time and accommodating patient needs.
• Verify patient insurance coverage and benefits prior to appointments.
• Address patient questions and concerns professionally using strong interpersonal and communication skills.
• Cross-train in claims processing and billing functions to support front-office operations.
• Participate in ongoing training to maintain proficiency in office policies, systems, and best practices.
• Perform additional cross-trained duties as assigned by management to support efficient office operations, including assisting with special projects or events when needed.

• High School Diploma or GED required.
• 1-3 years of experience in a dental office preferred
• Claims processing experience preferred
• Experience with dental practice management software and scheduling systems (Eaglesoft preferred)
• Exceptional communication and interpersonal skills with a strong focus on customer service.
• Excellent organizational skills with the ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced environment
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.

Comprehensive Benefits Package:

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off

Join our team and be part of a practice dedicated to excellence in specialty care. If you're ready to take your career to the next level, apply today!