Receptionist

Who We Are

Parenting isn’t picture-perfect. It’s messy, hilarious, exhausting, and life-changing — sometimes all before noon. That’s where we come in.

Founded in 2014 by our CEO Chelsea Hirschhorn, Frida was built to make the raw reality of parenting a little easier to navigate (and a lot less overwhelming). It all started with one legendary snot-sucker — the NoseFrida — and has grown into a 200+ product lineup that supports families through every stage: from fertility and postpartum recovery to baby care and beyond.

We don’t shy away from the stuff no one else wants to talk about — nipple pain, diaper blowouts, or the emotional rollercoaster that comes with keeping a tiny human alive. We call it like it is, solve the problems that actually matter, and build products that help parents feel seen, supported, and totally capable.

You can now find Frida products in 50+ countries and thousands of stores across the U.S., from the biggest national retailers to your neighborhood grocery aisle.

Under Hirschhorn’s leadership, Frida has become a category leader by challenging taboos, championing honesty, and supporting families at every stage of parenthood and beyond, earning acclaim on TIME's 100 Most Influential Companies, TIME Best Inventions, Fast Company Most Innovative Companies and Fast Company Brands That Matter. But the real win? Knowing we’re helping parents everywhere feel a little more human and a little less alone.

How You Will Make an Impact

Frida is looking for a Receptionist to represent Frida daily by creating a positive experience for all guests and employees. The right candidate will be responsible for greeting clients, vendors, and visitors - you will be the welcoming face of Frida! The selected candidate will also take the lead in performing a wide range of administrative office duties.

Responsibilities to include:

• Be a welcoming and friendly face for the company, greeting and assisting visitors when they arrive at the office and promptly notifying employees of their guests’ arrival
• Act as Frida’s front line with external parties by answering Frida’s general phone with exceptional customer service and relaying messages to appropriate person
• Manage inbound/outbound packages and mail promptly with assistance from the Mailroom Lead
• Assist with resolving any office-related issues working alongside the Workplace Experience team
• Assist with ordering, unpacking, and organizing office supplies
• Assist the People Team with administrative tasks as needed
• Work alongside the People and Workplace Experience teams to create a best-in-class experience in the workplace

What You Will Need

• 2+ years of experience in an administrative capacity; prior work with hospitality is a plus
• Excellent judgment and organizational skills
• High level of empathy and the ability to understand others’ needs while balancing needs and priorities
• Enthusiastic about serving others
• Comfortable with a fast-paced environment and excited by rapid growth and change
• Excellent interpersonal, verbal and written communication, and relationship skills
• Flexibility and capacity to work under pressure and time constraints
• Basic proficiency in technology systems to work in partnership with IT on simple day to day problem solving
• Fluent in reading and speaking both English and Spanish

Physical Requirements:

• Physical ability to lift and move boxes up to 20 pounds
• Sitting and standing for long periods of time

Who You Will Work With

Frida is an organization that values collaboration and community. As the Receptionist, you will work closely with the People and Workplace Experience teams.

Our Ways of Working

Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays.

Why You Will Love Working at Frida

• Robust health benefits including:
• Comprehensive medical, vision, and dental plans
• Employer paid life insurance
• Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
• FSA & HSA
• 401k matching up to 4% with immediate vesting.
• Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
• Flexible paid pregnancy and parental leave.
• Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.
• Dog friendly office - feel free to bring your best buddy with you to work!
• Learning & development opportunities for professional and personal growth
• Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
• Exclusive employee product discounts.

EEO

Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Privacy Policy

By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy:

Agency and Third-Party Submissions

Please note this is a direct search led by Frida. Applications from agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes.

Fraud Disclaimer

Fridababy LLC will never request personal information (i.e. Social Security number, bank account, or payment of any kind) during the application or recruitment process. Fridababy LLC will only contact you through verified methods, not unofficial platforms such as WhatsApp, Telegram, or personal email accounts. All legitimate communication will come from an official @frida.com or @fridababy.com email address or through our verified recruiting partners.

If you receive any suspicious outreach claiming to represent Fridababy LLC, please report it to [email protected] or [email protected]. Your safety and privacy is our priority.