Postal Operations Supervisor

Wilen is driven by industry-leading agency services and cutting-edge direct mail production. We provide strategic direct marketing solutions for national brands, leveraging innovative variable data technology, to turn concepts into finished digital and physical products, all in one seamless process.

We’re currently looking for an experienced Postal Operations Supervisor, the supervisor will oversee and offer support to the overall daily job duties that include but are not limited to the following tasks and responsibilities below that are performed by the Postal Operations Coordinators. Training and continual training of the new and existing team members.

RESPONSIBILITIES (INCLUDE NOT LIMITED TO):

• View Inkjet Schedule daily to keep up with completed jobs and current jobs working throughout the manufacturing facility.
• Adjust in-home dates, verify dates, shipping dates and postage amounts (if necessary) in various internal systems.
• Creating, printing, and viewing reports from various internal systems as well as external systems.
• Update job knowledge by participating in educational opportunities w/local post offices; reading professional publications; Webex/MTAC meetings, participating in professional surrounding organizations.
• Assist with writing up training guides and procedures.
• Training in new processes/procedures & software programs.
• Cover for the Manager as well as other team members when they are out on vacation/appointments.
• Participate in the hiring, training/onboarding new hires.
• Coach and mentor team members
• Making sure that the team has the tools and supplies needed to complete their jobs.

Qualifications:

• GED / High School diploma
• Supervisory and leadership qualifications
• Familiarity with the USPS and how mail processes within their facilities and the guidelines pertaining to Rules and Regulations of the USPS.
• Knowledge of the principles and practices associated with printing or mailing industry.
• Knowledge of Mail.dats/Presort.
• Ability to utilize basic computer software applications including Word, Outlook, Excel, Power Point and UltraEdit, and SharePoint is a plus.
• Ability to work well under pressure in a deadline-driven environment.
• Ability to communicate effectively both orally and in writing.
• Ability to follow directions, processes, and procedures.
• Ability to adapt to a constantly changing workflow, process, and procedures.

Wilen is an Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration without regard to race, gender, age, religion, disability, sexual orientation, or any other characteristics protected by law.

Wilen offers a variety of benefits to eligible employees, including health insurance coverage (Medical, Dental, Vision), paid holidays, paid time off (PTO), 401(k), and many others.