Customer Service Representative - OBGYN - Travels for Coverage

Location: Medical Plaza One -9800 S Healthpark Drive Fort Myers FL 33908

Department: HOD HB OBGYN

Work Type: Full Time

Shift: Shift 1/8:30:00 AM to 5:00:00 PM

Minimum to Midpoint Pay Rate: $20.00 - $23.50 / hour

Summary

🌸 Start or Grow Your Career in Womens Health

Are you passionate about supporting women through every stage of life? Lee Physician Group OBGYN is seeking a clerical and administrative professional who is excited to gain hands-on experience in a specialty-focused womens health environment .

This role is perfect for candidates interested in OBGYN , medical administration, and patient-facing healthcare careers.

🩺 What Makes This Role Special

• Work closely with OBGYN physicians and clinical teams

• Gain valuable exposure to womens health services and workflows

• Build foundational skills in medical scheduling, registration, and patient support

• Make a meaningful impact on the patient experience in a trusted specialty

🗂 Key Responsibilities

• Greet and assist OBGYN patients with professionalism and empathy

• Manage appointment scheduling and patient communications

• Perform clerical and administrative duties in a medical office setting

• Support daily clinic operations in a fast-paced environment

🚗 Travel Is a Key Part of This Role

You will routinely travel to support the following OBGYN locations:

• 📍 9800 S. HealthPark Dr., Ste. 205 Fort Myers

• 📍 15901 Bass Rd., Ste. 100 Fort Myers

• 📍 4040 Palm Beach Blvd., Ste. F Fort Myers

• 📍 5705 Lee Blvd., Unit 1 Lehigh Acres

• 📍 930 S. Main St. LaBelle

Flexibility and willingness to travel are essential for success in this position.

💙 Lee Health Benefits Package

• Comprehensive medical, dental, and vision insurance

• Generous paid time off and paid holidays

• Retirement plans with employer match

• Tuition reimbursement and career development opportunities

• Access to internal career pathways across Lee Health

• Employee wellness programs and perks

If youre interested in womens health and want to build a strong administrative foundation in OBGYN, this is an excellent opportunity to grow with a respected healthcare system.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers