WA Lead
- Leading and implementing directions made by the Operations Supervisor or the General Manager to warehouse and fulfillment staff as well as temporary employees;
- Helping supervise, actively participate in and lead warehouse and fulfillment teams with receiving, loading/unloading, accurate processing of orders, storing and organizing of goods;
- Oversight, implementation and mentoring of order processing technologies both for freight as well as parcel fulfillment orders;
- Ensuring efficient and professional implementation of warehouse and fulfillment operations, regularly updated and 100% accurate inventory, and the development and maintenance of cleanliness and safety procedures in the warehouse;
- Helping generate shipping/receiving/inventory/billing documents (as needed), tracking/filing of appropriate documentation, daily orders and pick tickets, and updating information in WMS;
- Verifying and accurately preparing shipping/freight and fulfillment orders, to meet customer requirements;
- Assisting the Operations Supervisor to identify areas of improvement and to update or implement work procedures and practices;
- Ensuring warehouse equipment is maintained, monitored and in proper working order, and safety documentation submitted;
- Communicating professionally with other Warehouse and Fulfillment Team members, Account Executives and other staff regarding shipments, order details, inventory, errors, or other operational issues;
- Helping maintain clean and organized warehouse, with high standards for properly handling/organizing of customers' products and company tools/equipment;
- Assisting and coaching other Warehouse Team members with operational and facility-related activities.
- Strictly following quality, safety and workplace behavior standards.
- Must have at least 5+ years of previous warehousing or fulfillment experience, with at least 3+ years of supervisory experience.
- Must be experienced with forklifts and warehouse technology, preference for those with experience with other equipment such as stock pickers;
- Must have reliable transportation, and at least a High School Diploma or GED;
- Must be punctual, reliable, have EXCELLENT math and counting skills, and EXTREME attention to detail to ensure 100% accuracy;
- Be able to lift 45+ pounds, stand or walk continuously for long periods of time, and work year-round in a warehouse without climate controls;
- Good ability to read, write and speak English (with bilingual [English & Spanish] applicants preferred but NOT required);
- Must be authorized to work in the United States, and be able to pass a mandatory drug screen and background check;
- Excellent work ethic, reliability, and ability to communicate with supervisors and other team members.
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