General Manager

Description

General Manager – Digital Print Services

Locations:Miami, Florida
🏢 Company:ARC Document Solutions
🔗 www.e-arc.com

About the Role:

ARC Document Solutions is seeking a motivated and experienced General Managerto lead our service centers in Miami, FL. This role is ideal for a strong communicator with a positive, objective mindset and a passion for team leadership. You’ll oversee operations and sales alignment to ensure exceptional customer service and business performance.

Key Responsibilities:

• Oversee daily operations of digital print centers, including production control, customer service, and quality assurance.
• Lead hiring, training, and performance management of staff.
• Manage the financial and operational aspects of the branch.
• Coordinate with regional teams to prioritize workflows and optimize machine usage.
• Monitor staff productivity and operational efficiency.
• Identify and implement cost-saving strategies and process improvements.
• Handle administrative tasks such as invoicing, order processing, shipping/receiving, and inventory tracking.
• Engage in production tasks and maintain customer communication throughout job lifecycles.
• Foster a culture of continuous improvement and best practices.
• Support other departments as needed.

Qualifications:

• 3–5 years of management experience in the digital printing industry (wide-format color printing is a plus).
• Proven ability to build strong relationships with staff and customers.
• Professional demeanor and commitment to quality.
• Effective problem-solving and cross-departmental collaboration skills.
• Ability to promote company products and services confidently.
• Self-starter with decision-making capabilities.
• Proficient in computer systems and adaptable to new software.
• Able to lift 50 lbs.

What We Offer:

• Strong company support and resources.
• Excellent reputation with consistent 5-star customer reviews.
• Competitive compensation.
• Comprehensive benefits: medical, dental, vision, life insurance, and 401(k) with company match.
• Supportive management team invested in your success.
• Caring and collaborative company culture.
• Opportunity to grow within the largest commercial digital printing company in the U.S.

Our Culture:

We’re one team, one company. Our outstanding culture is a key part of our success, and we’re looking for someone who thrives in a collaborative environment.

About ARC Document Solutions:

ARC (NYSE: ARC) provides technology and services to a wide range of industries, with a strong focus on architecture, engineering, and construction. With 170 service centers worldwide and secure cloud-based document storage, we serve thousands of customers across the globe.

Accessibility:

If you require reasonable accommodation during the application or hiring process due to a disability, please email [email protected]with “Accommodation Request” in the subject line.

Recruitment Agencies:

ARC does not accept unsolicited resumes from agencies and is not responsible for any fees related to such submissions.