Car Rental Agent
Job Description
Job Description
Benefits/Perks
- Competitive Compensation - Earn Commission + Base Pay
- Great Work Environment
- Employee Discounts
Job Summary
We are seeking a Car Rental Agent to join our team! As a Car Rental Agent, you will warmly greet each customer that walks through the door, assist in finding or making reservations for them based on their needs for the trip, and ensure the customer understands the rental agreement and potential charges. You will also process payment for the vehicle, resolve customer issues quickly and professionally, and overall represent the company with each interaction. The ideal candidate has excellent customer service and communication skills, and an excellent eye for details.
Responsibilities
- Greet customers and ascertain their needs
- Assist them with their existing reservations, or work with them to find a solution to their vehicle issues
- Explain the rental agreement and terms to each customer, and assign them keys
- Accept and process payment
- Address any concerns quickly and professionally, and do your best to make sure each customer is satisfied
Qualifications
- High School Diploma or Equivalent
- Excellent communication skills
- Excellent customer service skills
- The ability to work well in a fast-paced, team environment
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