HIV CARE COORDINATOR

Job Description

Job Description

POSITION PURPOSE: Provide coordination of certain aspects of medical care (care gaps) for HIV positive patients. Assist in delivery of health care as member of team.

POSITION REQUIREMENTS / QUALIFICATIONS:

Education/Experience: Graduate from a standard High School or GED equivalence. Clinical experience with patients (eg MA). One or two years of experience in acute care or ambulatory care setting desired

Licensure / Certification: CPR certified from the American Heart Association

Skills / Ability: Bilingual skills (English/Spanish, English, Creole) desired. Must have excellent communication skills. Basic computer knowledge required.

POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION)

 Consistently gives accurate attention to all details.

 Communicates effectively and expresses ideas clearly; actively listens and always follows appropriate channels of communication.

 Consistently greets patients and treats patients respectfully.

 Conducts pre-medical record review for overdue services.

 Assures that service standards established by CHI Inc. Performance Improvement activities and other regulatory agencies (i.e., Joint Commission, Ryan White) are monitored and maintained.

 Assists with development of policies and procedures related to clinical services for the HIV patient population.

 Ensure two unique identifiers are used at all times in providing care to our patients.

 Follows Policies and Procedures for Infection Control.

 Demonstrates concern for patient flow.

 Produces a consistent volume of acceptable work.

 Follow up on missed appointments.

 Completes assigned tasks in a timely manner.

 Provide consultation and education to clinical and nursing staff as needed.

 Willing to accept other duties not ordinarily assigned to expedite patient; team player.

 Possesses general knowledge of the CHI System, procedures, location of all departments, treatment areas and other patient services.

 Adheres to Departmental policies and procedures

 Seeks guidance and direction as necessary for the successful completion of job duties.

 Consistently combines ethical judgement with technical skill within the policies and legal guidelines of CHI.

 Follows written and verbal instructions as directed.

 Always attempts to understand co-worker’s needs and responds accordingly.

 Recognizes his/her role in the department and how it relates to the overall function of CHI.

 Actively participates as a care team member and adds to the morale of the unit.

 Assess and evaluate each patient in privacy under the guidance of the supervisor or the provider.

 Consistently uses available to departmental advantage and assists where needed.

 Adapts and is flexible in order to meet changing departmental needs and priorities.

 Consistently performs as a self-starter who needs no reminders of duties and/or tasks which need to be completed.

 Reports to the supervisor any suggestions for changes in Policies and Procedures that would improve efficiency.

 Initiates new ideas and shares with team members.

 Dependable when called upon to assist in departmental needs.

 Consistently maintains work area in a clean and orderly condition.

 Observes CHI’s Uniform Dress Code and wears identification badge at all time.

 Performs all daily functions in accordance with CHI Policies and Procedures.

 Recognizes and evaluates personal strengths and weaknesses; handles personal and professional frustration appropriately.

 Adheres to emergency procedures, fire drills, evacuation procedures and internal/external disaster plans.

 Relates and interacts well with others, regardless of sociological background.

 Handles all communications, including telephone information requests with courtesy, accuracy and respect for confidentiality; receives information and distributes messages as necessary.

 Respects the rights, privacy and property of others at all time.

 Adheres to expectations and responsibilities of Care Team.

 Establishes a good rapport and professional working relationship with all departmental personnel; maintains appropriate interdepartmental personnel; maintains appropriate interdepartmental communications.

 Comply with CHI Inc’s attendance policy.

 Provides proper notification and advance notice for absence or tardiness.

 Returns to work on time from lunch or breaks.

 Maintains current license and/or meets continuing education requirements.

 Attends in-service training when scheduled.

 Adheres to Infection Control Policies and Procedures, including Universal Precautions.

 Utilizes Personal Protective Equipment appropriately such as, but not limited to, gloves, face shields, or masks and eye protection to prevent the transmission of blood borne pathogens.

 Follows department and CHI’s safety policies.

 Reports safety hazards immediately when identified.

 Adheres to Confidentiality Policies and Procedures/HIPPA regulations.

 Performs other duties as assigned.