Host/Hostess
>>> Location: 2605 E Gulf to Lake Hwy, Inverness FL 34452> Benefits: Medical and Dental ( full-time only) COMPANY CULTURE
We are proud of our culture rooted in family, excellence, and innovation. Our “Culture of Yes” drives every interaction—with guests and team members alike. We lead with passion, authenticity, and pride in our Mexican. Every team member is expected to go above and beyond to deliver unforgettable experiences that reflect our values of teamwork, quality, and service. In all roles and team members are expected to serve as role models and culture carriers for their team. POSITION SUMMARY
The Host/Hostess serves as the first point of contact for guests and is expected to represent the brand with professionalism, warmth, and efficiency. This position supports overall guest experience by managing reservations, greeting and seating guests, and maintaining the organization and cleanliness of the reception area. Hosts are required to actively participate in creating a positive and solution-focused environment that reflects our “Culture of Yes.” KEY RESPONSIBILITIES
- Greet every guest with a genuine smile, eye contact, and a warm welcome.
- Manage the waitlist and reservation system (OpenTable), ensuring accurate and timely updates.
- Assign tables based on floor plan, server rotation, guest preferences, and restaurant flow.
- Escort guests to their tables and present menus (including children’s or special menus).
- Handle phone calls, answer general inquiries, and manage takeout and third-party delivery orders.
- Maintain a clean, organized, and welcoming host stand and entry area throughout the shift.
- Collaborate with service staff and kitchen to ensure a seamless guest experience.
- Promote daily specials, birthday options, and lounge/bar seating as needed to enhance sales.
- Perform all assigned opening and closing duties, including restocking, cleaning, and end-of-shift reports.
- Provide exceptional service by practicing the “Culture of Yes” and escalating guest concerns appropriately.
- Support deep cleaning tasks as scheduled and assist with special events or large parties.
- Other duties may be assigned based on business needs.
- Must maintain a professional appearance in compliance with uniform and hygiene standards.
- Must demonstrate excellent communication and customer service skills.
- Must be punctual, dependable, and able to follow written and verbal instructions.
- Must comply with company procedures regarding attendance, behavior, shift duties, and teamwork.
- Must be able to handle cash, close out reports, and follow closing processes accurately.
- Must be willing to perform in all three host roles (Lead Host, Runner Host, Phone Host) as trained.
- Must actively support sales goals, daily operations, and uphold the mission and values.
- Must treat all guests, coworkers, and leadership with courtesy and professionalism.
This position requires the ability to:
- Stand and walk for extended periods (up to 8 hours).
- Lift, carry, and move objects up to 20 lbs. (e.g., menus, supplies, takeout bags).
- Communicate clearly in person and over the phone.
- Use hands and fingers to operate POS and reservation systems.
- Maintain visual focus to monitor tables and guest activity.
- Perform tasks in varying indoor/outdoor temperatures.
Reasonable accommodations will be made in accordance with the ADA to support qualified team members.
Recommended Jobs
Associate Sales Consultant
Sell luxury homes for an award-winning company! Who are we? Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 5…
Youth Prevention Specialist (Afterschool Programs) 10.30 am - 7.00 pm
Youth Prevention Specialist (Afterschool Programs) 10.30 am – 7.00 pm Title: Youth Prevention Specialist (Afterschool Programs) 10.30 am – 7.00 pm Reports to: Program Manager Employme…
Veterinary Client Service Representative, SCAN Naples
Are you an experienced Veterinary Client Service Representative with a passion for specialty medicine, especially Neurology ? If this sounds like you, check out Specialists in Companion Anim…
Associate Director Innovation Enterprise - Finance
The Associate Director Strategic Finance and Initiatives, plays a pivotal role in propelling the Innovation & Entrepreneurship organization forward by leading strategic finance efforts, launching hig…
Hospitalist APRN/PA (APP II) - Days and Nights
Lee Health is hiring APRNs and PAs for our Hospitalist Program! Are you looking for a great opportunity with a growing organization that provides you with work-life balance? Positi…
Warehouse Associate - FT
Dal-Tile is currently seeking an exceptional Warehouse Associate to join our TEAM! As the Warehouse Associate, we need someone who will own a variety of material handling duties such as receiving, lo…
Account Executive, Supply Chain, LE
Description About this role: The Account Executive is a field sales role responsible for client retention and growth. Account Executives build trust-based relationships with C-Level Executives a…
Nanny
Get hired for Phoebe's nanny Job in Melbourne, FL. Looking for full-time nanny. Find nanny care work in Melbourne.
Bilingual Sales Specialist (English/Spanish) - South Florida
We are looking for a bilingual sales specialist who has experience in Miami or South Florida. We a family-owned 40+ year old company with offices in Tampa Bay, Orlando and Medley. This position requi…
Construction Inspector (20549269)
Location 37350 Sequoia Rd Fremont, 94537 Description Definition Under immediate supervision, learns and performs inspection of public works street, highway, bridge and tract right o…