PATIENT RELATIONS SENIOR - FULL TIME

JumpStart Games

Lakeland, FL

Description
Summary/Objective
Answers all telephone calls directed to Patient Financial Services concerning patient accounts, while staying within Department standard. Advises patients of their financial responsibility and Watson Clinic policy when necessary. Requests payment after patient inquiry is addressed.
Essential Functions
Answers all telephone calls directed to PFS concerning patient accounts. Stays within Department standard.
Accesses and updates information through the use of the billing system and interprets information to answer patient inquiry.
Refers complex problems that require in-depth research and follow-up to the appropriate area
Answers patient correspondence, either by written or verbal response within Department standards
Advises patients of their financial responsibility and Watson Clinic policy when necessary. Request payment after their inquiry is addressed.
Requirements
Required Education and Experience High School Graduate or equivalent required. Two years medical business office or related field. Basic medical terminology. Aptitude to retain detailed information. Possess advanced skills in using telephone as a primary instrument for communicating with customer service telephone etiquette. Has a good speaking voice and is able to communicate ideas in a clear and concise manner. Ability to be multi-task oriented. Must be able to assess a situation and decide best course of action.
Additional Eligibility Qualifications Accurate typing rate of 40 wpm required. Has excellent communication skills, oral and written. Able to sit for long periods of time, restricted to telephone activities. Must be able to operate the following equipment: copier, fax machine, computer, and 10-key calculator. Professional appearance and manner required.

Posted 2025-09-27

Recommended Jobs

Partnership Program Administrator

State of Florida

Tallahassee, FL

Requisition No: 861372 Agency: Florida Fish and Wildlife Conservation Commission Working Title: Partnership Program Administrator Pay Plan: SES Position Number: 77073184 Salary: $60,00…

View Details

Posted 2025-09-27

Staff Backend Engineer

Heron Finance

Bay County, FL

Founded by two ex-Coinbase employees and backed by top investors including Andreesen Horowitz, IDEO, and Kindred Ventures, Heron Finance has built a tech platform to bring high-quality private market…

View Details

Posted 2025-09-22

Senior Scheduler

HNTB

Orlando, FL

What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions fo…

View Details

Posted 2025-09-21

Cleaning Technician

Lees Royal Services

Pinellas Park, FL

We are looking to hire an attentive cleaner part-time to join our team. In this position, you will be required to dust surfaces, vacuum, mop floors, and clean windows. The cleaner should also be abl…

View Details

Posted 2025-09-27

Endodontist or Endo-Focused General Dentist, Port Charlotte FL. 2 Fridays/month

Waterside Dental

Port Charlotte, FL

Overview: Seeking Part-Time Endodontist or Endo-Focused General Dentist 2 Fridays per Month! Currently seeking a part-time Endodontist or Endo-Focused General Dentist to join our team. Can be…

View Details

Posted 2025-08-12

Sr. Data Engineer

Contact Government Services, Llc

Panama City, FL

Sr. Data Engineer Employment Type: Full-Time, Mid-level Department: Business Intelligence CGS is seeking a passionate and driven Data Engineer to support a rapidly growing Data Analytics an…

View Details

Posted 2025-09-14

Dive Manager

Royal Caribbean Cruises, Inc.

Miami, FL

Dive Manager As our beautiful ships sail to many exciting destinations around the world, the Shore Excursions team helps our guests maximize their visits to the different ports by promoting, explaini…

View Details

Posted 2025-08-06

Pizza Delivery Driver

Marco's Pizza

Wildwood, FL

Marcos Pizza is looking for hardworking and energetic Part-time Delivery Drivers who want to be a part of a winning team. To Apply : Please attach your resume that includes your complete conta…

View Details

Posted 2025-09-21

Software Developer I - Customer Engagement

Symple Lending

Tampa, FL

Symple Lending is an innovative fintech company at the forefront of transforming the lending industry by empowering customers on their journey to financial freedom. Our commitment lies in providing se…

View Details

Posted 2025-08-27

Warehouse/ Material Handler

Hood Industries, Inc.

Apopka, FL

Description Position at Hood Distribution Hood Distribution, Central Florida's leading distributor of hardwood lumber & plywood, is looking for a self-motivated, reliable hard worker to join our t…

View Details

Posted 2025-09-27