SAP CRM TechnoFunctional Analyst ( Onsite with Partial remote possible)

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Education:

Bachelor's degree in computer science, Information Systems or other related field, or equivalent work experience.

Experience

• Minimum 3 years of experience

o S/4HANA, and/or , Enterprise Central Component (ECC) in SAP.

• Functional SAP experience is required.
• Experience with requirements, design, and testing.
• Knowledge of Enterprise Resource Planning (ERP) applications or object-oriented analysis and design.
• Experience in requirements development, system design, and testing.
• Knowledge of SAP and ECC.
• Preferred Experience:
• Experience with SAP CRM,
• All phases of the Software Development Life Cycle (SDLC) including Analysis, Physical and Logical design, Resource Planning, Code development, Testing, Implementation and Maintenance.
• Knowledge reflected in SAP S/4HANA related certifications.
• Experience with SAP General Ledger
• Child Support experience

Job Specific - Knowledge, Skills, and Abilities (KSAs):

• Assist in the periodic review and revision of the Operations and Maintenance sections of the client's Enterprise Project Plan. Provide opinions and guidance to the dept. Project Manager.
• Use the Project Management tool to record time and progress reporting. Assist in the development of project plans. Manage incidents using the Department tool.
• Follow established plans and processes. Provide recommendations for updates as requested.
• Perform a preliminary impact assessment of any support requests and provide an impact analysis that covers impact to cost, resources, hardware, software, schedule, and any downstream impact to other IT systems, projects or programs as requested. Lead and manage support requests as assigned. Complete assigned support request related work.
• Provide opinion on potential and proposed changes to system by the Department. This may include options and suggestions for alternatives, as well as an impact analysis that covers impact to cost, resources, hardware, software, schedule, and any downstream impact to other IT systems, projects, or programs.
• Attend meetings related to system's Operations & Maintenance, and any system related modifications or enhancements. Schedule and lead meetings and provide agendas, presentations, minutes, issue, and decision papers.
• Provide reports or opinions as directed by the system Project Manager or designee. These are data to assist in decision making, not changes migrated to production. Examples of reports/ opinions/ draft responses include providing responses to State and Federal agency inquiry, prepare formal or informal status reports including supporting documentation as needed, prepare materials for interagency, state, and federal audits and other systems reviews.
• Assists program staff on an as-needed basis to analyze trends and cause/effect relationships associated with child support program performance, including analysis and dissemination of data related information such as performance accountability measurements (PAMS) and federal reporting.
• Assist in determining the problem and resolve 2nd level requests. Break-Fix resolution and root cause analysis support to address system application problems.

Job Types: Full-time, Contract

Pay: $70.00 - $75.00 per hour

Expected hours: 8 per week

Compensation package:

• 1099 contract

Experience level:

• 5 years

Schedule:

• 8 hour shift

Ability to Relocate:

• Tallahassee, FL: Relocate before starting work (Required)

Work Location: In person