Customer Claims Representative

Service Pros Auto Glass
Orlando, FL

Customer Claims Representative -  Orlando

Join the Service Pros Auto Glass team inside our partnered dealerships! You’ll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service — all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team.

What You’ll Do:

  • Engage customers in the service drive and identify windshield replacement needs.
  • Educate and guide customers through their options and next steps.
  • Build strong relationships with service advisors, managers, and technicians.
  • Encourage dealership referrals and hit daily/weekly sales goals.
  • Schedule and coordinate on-site glass services.
  • Keep accurate records of leads, interactions, and completed jobs.
  • Represent the company with a professional, positive attitude.

What Makes You a Great Fit:

  • Experience in customer service or sales is a plus, but not required.
  • Strong communication and people skills.
  • A self-motivated , proactive approach — you enjoy taking the lead.
  • Team-oriented mindset with a friendly, professional appearance.
  • Valid driver’s license and reliable transportation.

What We Offer:

  • A fun, energetic, team-first culture
  • Ability to earn $1000 - $2500 per week
  • You are  paid on a weekly basis
  • Promotion from within and clear growth paths
  • Ongoing training and development

Team events, company outings, and a culture that celebrates wins

 

Posted 2026-01-09

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