Kitchen Director

Chick-fil-A
Jacksonville, FL

Description

The Director of Kitchen Services is responsible for:

· Always delivering crave-able food, in a timely manner, that meets or exceeds

Chick-fil-A Quality Requirements

· Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen. Those behaviors include:

o Sense of Urgency that creates surprisingly fast Speed of Service

o Attention to detail that ensures preparation and production procedures are followed

o Execution of systems that ensure a refreshingly clean environment

o Maintaining a work environment that ensures and promotes food safety

o Vigilant attention to the organization and appearance of the kitchen

· Ensuring the kitchen is ready for a Backstage Tour with a four-minute lead time

· Inventory management

o End-of-Month counts and input

o Maintaining accurate transfer logs

o Effective & efficient ordering

· Maintaining a LEAN production environment

· Coaching, evaluating, and providing accountability for all kitchen Team Members

· Collaborate with other Directors to ensure unity and clarity

· Holding each other (Directors) accountable for their roles and responsibilities

The Director of Kitchen Services should:

· Work a maximum of up to fifty hours per week in the restaurant

· Allocate at least two hours per week to planning

· Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members

· Combine critical thinking and practical leadership to create a culture of innovation

· Effectively coach and give direction

· Intentionally and methodically grow and nurture relationships with the staff

· Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year

· Enthusiastically and passionately lead the Kitchen team

Requirements

  • Minimum 18+ years old
  • Previous leadership experience an asset
  • Hard-working
  • Team-oriented
  • Friendly
  • Honest
  • Growth mindset
  • Self motivated

Company Information

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

  • Scholarship Opportunities
  • Free Break Meal
  • 401k With 4% Match
  • Affordable Health Insurance
  • Uniform Provided
  • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Posted 2025-07-29

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