Accounts Receivable Clerk III

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Under general supervision of the Account Receivables Management the Account Receivables Clerk III will perform customer service related account receivables tasks requiring quick resolution of issues; includes collections providing account reconciliation performing payment research. This position is a remote bilingual role with some onsite travel required as needed.

Shift: Monday to Friday 8 am to 5 pm or 9 am to 6 pm EST dependent upon business needs.

Responsibilities

• Answering high volume of incoming calls in a professional manner while meeting daily goals

• Address and respond to customers emails within company timeline

• Ensure customers inquiries are properly addressed and documented while issues are solved efficiently in a fast-paced environment multi-tasking

• Maintains frequent contact with internal and external customers in order to address all payment issues

• Identifies payment discrepancies and initiates disputes resolution process to facilitate rapid turnaround in collection effort

• Performs related duties as assigned

Education and Work Experience

• Requires broad training in fields such as business administration accountancy sales marketing computer sciences or similar vocations generally obtained through completion of a two-year associate degree program or equivalent combination of experience and education.

• Normally requires two (2) to four (4) years directly related and progressively responsible experience.

• Knowledge of Accounts Receivables and Accounting principles

• Have experience in a call center taking or making customer calls

• Bilingual in Spanish and English is required.

Skills and Knowledge

• Ability to communicate effectively both orally and in writing

• Familiarity with credit and collection operations procedures including reconciliation of A/R activity

• Knowledge of Microsoft programs; extensive knowledge of Excel

• Experience using SAP a plus

• Strong interpersonal skills

• Good negotiating skills

• Strong mathematical and analytical skills

• Strong organizational skills; attention to detail

What Cencora offers

We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit