Luxury Customer Service Representative - Travel
The Claros Travel is seeking a professional and customer-focused Luxury Customer Service Representative to join our growing remote team. In this role, you will help support clients by coordinating travel details, managing reservations, and ensuring every traveler receives a smooth and personalized experience.
This is a fully remote position ideal for someone who enjoys helping people, communicating clearly, and working in a fast-paced environment. You will play an important role in ensuring our clients receive exceptional service before, during, and after their travel experiences.
Responsibilities
- Provide friendly and professional customer support through phone, email, and online messaging
- Assist clients with leisure and luxury travel reservations , itinerary updates, and travel accommodations
- Communicate travel details, documentation requirements, and agency policies clearly
- Monitor reservations and bookings to ensure accuracy and timely updates
- Follow up with clients to confirm satisfaction and address any questions or concerns
- Resolve client inquiries with a solutions-oriented and customer-first approach
- Maintain organized records and update internal systems as needed
Qualifications
- Strong communication and interpersonal skills
- Previous customer service experience required (travel or hospitality experience preferred)
- Ability to work independently in a remote work environment
- Strong organizational skills and attention to detail
- Comfortable using computers, booking systems, and digital communication tools
- Interest in travel and delivering exceptional client experiences
Benefits
- 100% Remote position
- Flexible scheduling options
- Training and professional development opportunities
- Travel industry perks and discounts
- Supportive and collaborative team environment
Equal Opportunity Employer
The Claros Travel is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.
Recommended Jobs
Quality Lead Technician
About BioLife Plasma Services Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. W…
Beauty Advisor
Sephora is seeking a Part-Time Beauty Advisor in Winter Garden, USA. The role involves delivering personalized beauty consultations, staying ahead of beauty trends, and driving sales results. Candidat…
On-Call IT Field Technician PC, Mac, Networking, POS & Low-Voltage Installatio
On-Call IT Field Technician – PC, Mac, Networking, POS & Low-Voltage Installations 📍 Location: Multiple U.S. Cities (Local, Onsite Support) 💼 Job Type: Independent Contractor (1099) 💰 P…
Human Performance Advisor
Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ens…
Director Change Management & Communications
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, …
PMA Cluster Supervisor - FIFA World Cup 26™ | Miami
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by…
Service Administrator/Field Dispatcher (Fort Myers)
Are you a highly organized, customer-focused professional who thrives in a fast-paced environment? We’re looking for a Service Administrator/ Field Dispatcher to be the vital link between our custo…
Billing and Revenue Analyst
RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO): Serve as Billing and Revenue Analyst for Jenoptik’s Smart Mobility Solutions customers servicing the traffic and civil security market. Perfor…
Fragrance & Beauty Advisor
Chanel is seeking a Fragrance & Beauty Advisor in Aventura, FL to provide exceptional client service and achieve sales targets. This role involves cultivating client relationships, maintaining an omni…
GUEST EXPERIENCE LEAD
Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Perks & Benefits ~ Competitive pay from $14 per hour - …