Accounts Receivable and Legal Advocate

Position Summary

The Accounts Receivable & Legal Administrative Specialist provides administrative support to the accounting and legal teams within a community association management setting. This role focuses on ensuring the accuracy of homeowner payment postings, assisting with AR-related administrative tasks, and supporting the legal department with documentation and homeowner inquiries. The specialist will not be responsible for managing delinquent accounts directly but will serve as an important resource in organizing, tracking, and maintaining records that support the legal collections process.

Key Responsibilities

• Scan, record, and verify homeowner check payments, ensuring accuracy and correct posting to owner accounts.
• Research and respond to homeowner billing inquiries.
• Support accounts receivable processes by assisting with payment transfers, reconciliations, and general AR tasks.
• Provide administrative support to the legal team by preparing, organizing, and maintaining legal correspondences, complaints, and documentation received.
• Assist with compiling account histories, ledgers, and supporting materials for the legal department as needed.
• Maintain accurate records of homeowner account updates, legal documentation, and communications.
• Respond to routine homeowner and community manager inquiries regarding account information and provide appropriate support or referrals.
• Collaborate with internal departments to ensure smooth information flow between AR, legal, and community operations.
• Ensure compliance with the Fair Debt Collection Practices Act (FDCPA), state statutes, and community association governing documents.
• Uphold company policies and compliance with applicable laws while maintaining professionalism and confidentiality.

Salary

$40,000k-$41,000k/year

Work Conditions

• Office Setting: Typically works in a corporate, financial, or administrative office. Increasingly, hybrid or remote work options may be available depending on the company.
• Physical Demands: Generally sedentary—requires long periods of sitting at a desk, typing, reviewing documents, and analyzing data. Minimal physical labor.

Requirements

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Business Administration, or related field preferred.
• 2+ years of accounts receivable, collections, or legal accounting experience (community association or property management experience strongly preferred).
• Knowledge of community association governing documents and state laws related to collections and liens.
• Familiarity with legal processes such as lien filing, foreclosure, and payment plan negotiation.
• Strong communication and negotiation skills with the ability to handle sensitive homeowner interactions tactfully.
• Proficiency in accounting software (e.g., TOPS, Vantaca, Caliber, QuickBooks, or similar).
• High attention to detail, organizational skills, and ability to manage multiple deadlines.