Data Analyst (Remote Opportunity)
- Analyze and segment healthcare and call center data to identify trends and actionable insights.
- Develop dashboards and reports to monitor KPIs, quality, and compliance metrics.
- Ensure data integrity through validation and cleaning processes.
- Communicate analytical findings clearly to non-technical audiences.
- Generate regular and ad hoc reports for leadership and operational support teams.
- Support quality assurance efforts and evaluate workflow or tool changes.
- Collaborate with stakeholders, delivery teams, and project managers.
- Maintain data documentation, meeting notes, and status reports.
- Identify and recommend process improvements.
- Ensure adherence to organizational and client data standards.
- Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.
- Bachelor’s degree in Data Analytics, Statistics, Computer Science, Health Informatics, or a related field.
- 3-10 years of experience in data analysis, reporting, healthcare/call center analytics, or process improvement.
- Proficiency in Microsoft Excel, Power BI, SQL, and Python.
- Strong communication and organizational skills.
- Experience working in team-based, fast-paced environments.
- Excellent problem-solving skills, attention to detail, and ability to communicate technical findings to both technical and non-technical audiences.
- Exposure to Agile environments and tools such as JIRA or Azure DevOps.
- Experience in consulting or professional services.
- Familiarity with dashboard development and database management.
- Ability to obtain Federal Government clearance.
- Medical/Dental/Vision coverage
- 401k with Employer Match
- PTO + Federal Holidays
- Corporate Laptop
- Training and development opportunities
- 100% Remote Opportunity
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