CHILD SUPPORT CASE PROCESSING CONSULTANT - CALCULATE GUIDELINES

CHILD SUPPORT CASE PROCESSING CONSULTANT - CALCULATE GUIDELINES - 73004392

Date: Mar 30, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No: 872756

Agency: Department of Revenue

Working Title: CHILD SUPPORT CASE PROCESSING CONSULTANT - CALCULATE GUIDELINES - 73004392

Pay Plan: Career Service

Position Number: 73004392

Salary: $38,760.36 - $50,641.68 / annually

Posting Closing Date: 04/06/2026

Total Compensation Estimator

Florida Department of Revenue

Child Support Program

Child Support Case Processing Consultant - Calculate Guidelines (Revenue Specialist III)

Administrative Support and Review for Modification - Statewide Administrative Workgroup - Region 2

Leesburg

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training , tuition waivers, paid vacations, insurance, and retirement programs, visit our website .

JOB SUMMARY:

This is an Internal Promotional Opportunity for a Revenue Specialist III position located in the Leesburg Service Center that performs customer support and guidelines calculations for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:

• Initiating and responding to requests.
• Analyzing and completing child support guidelines calculations.
• Coordinating with internal and external partners.
• Researching and resolving case issues.
• Gathering information and analyzing case data to determine next steps.
• Assisting customers.
• Interacting with other states, employers, and other business partners.
• Making decisions based on case information and provided documentation.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue Child Support Program.
• Two years of experience conducting research and analyzing information to make decisions. *
• Two years of experience communicating with others to gather information. *

SUBSTITUTIONS:

• * Relevant education may substitute for the required experience.

PREFERENCES:

• One year of Child Support Program experience completing child support guidelines calculations.

SPECIAL NOTES:

• This is an Internal Promotional Opportunity where applicants must currently be employed with the Florida Department of Revenue in the Child Support Program.
• This position will be located at the Leesburg Service Center in Region 2.
• All communications throughout the hiring process will be sent to the email address you provide in your People First profile. Please ensure your email address is accurate and monitor the junk and/or spam folders for correspondence regarding the hiring process for this position.
• All experience, including examples of implementation, must be documented in detail on the candidate profile/resume.
• This role will be eligible for part-time telework after you complete required training and reach an acceptable level of proficiency.
• Standard workday of 8am – 5pm, Monday through Friday.
• May require you to work outside your regular work schedule.

SALARY: $38,760.36 - $50,641.68 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Andrea Roberts, (386) 317-7209, [email protected] .

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at .

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location: LEESBURG, FL, US, 34748 LEESBURG, FL, US, 34788

Nearest Major Market: Orlando