Specialized Transport Dispatcher
Specialized Transportation Dispatcher We are looking to add a Dispatcher in our Specialized Transportation department. The Dispatcher you will oversee maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Ability to multi-task in stressful conditions with little supervision. Have excellent communications, organizational and interpersonal skills. Responsibilities
- Provide customer service excellence with each call.
- Politely answer emergency and non-emergency calls and document important information.
- Respond to any issues and follow-up by coordinating with the appropriate departments or field Manager.
- Operate and manage a multi-line telephone console system.
- Direct drivers to appropriate locations according to predetermined schedules, customer requests or immediate needs and supervise the routes when needed.
- Prioritize and organize calls according to urgency.
- Providing customers with pricing information and respond to any queries they may have.
- Process customer payments
- Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for manager.
- Perform any other duties as assigned.
Qualifications
- High school diploma or equivalent qualification is required.
- Excellent communication and interpersonal skills.
- Ability to answer multiple phone calls in a busy setting
- Ability to read and write in English
- Accurate data entry
- Computer literate
- Knowledge or Tow book software
- Ability to pass background and drug screening.
Physical Requirements
The job requires lifting, crawling, pulling, constant use of hands, significant bending and reaching, climbing. significant physical strength and stamina. Ability to lift and pull at least 50 lbs. good hearing and vision are required. Benefits Offered - Two Medical plans
- Two Dental plans
- Vision
- Employer paid Life and AD&D
- Voluntary Insurance plans
- 401(k) Plan
- Short Term Disability
- Long Term Disability
- Paid Holiday
- PTO
- Paid Uniforms
- Employee Assistance Program
- Employee Referral Bonus
EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. We encourage all qualified applicants to apply.
Recommended Jobs
Certified Medical Assistant- Family Health
Experience the Matrix Providers Advantage. We strive to provide a framework of stability and structure for our valued employees, where you will experience lower provider-to-patient ratios and fair, …
Revenue Management Analyst (Miami)
Overview Opportunity: Remote Revenue Management Analyst Assist revenue management Leadership in maximizing room revenue across a portfolio of select, full service and independent properties by co…
Veterinary Client Service Representative
Description Position at Day & Evening Pet Hospital & Surgical Center Day & Evening Pet Hospital & Surgical Center Is Now Hiring Amazing Experienced Veterinary Receptionist to Join Our Team FULL …
Taziki's Cook
We get it – you want a flexible job you’re excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki’s. Experience is great, but not required - we can teach you e…
Certified Montessori Teacher (Early Childhood 3-6)
The Montessori Academy of Carrollwood (MAC) is an authentic Montessori school serving children from infancy through kindergarten. We are a tight-knit, purpose-driven team that values consistency, resp…
Technical Product Owner
Join GRUBBRR as a Mid-Level Technical Product Owner GRUBBRR is seeking a Mid-Level Technical Product Owner to play a key role in developing our next-generation self-serve ordering solutions. …
Toddler Teacher
Job Description Job Description A qualified teacher that will create a positive and nurturing environment for the children. Responsible for health and safety of the children. Provide direct super…
Cashiers and Sandwiches Crew
JJ's on 70 near I75. Averaging up to $16/hour OR MORE with SHARED TEAM TIPS! Hourly base up to $14/hour depending on relevant experience AND availability. Jimmy John's is a FUN place to work ! A…
Plastic Surgery Job in Miami, FL
Enjoy working at a high-volume practice while you lead your patients through their body transformation journey. Plastic Surgeon needed to meet the tremendous needs. Embrace the Center of Excellence (C…
Full Stack Developer - C12 - TAMPA - Hybrid
The Full Stack Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination wit…