Supervisor II, Laboratory (Hematology Lab)

SUPERVISOR II, LABORATORY (HEMATOLOGY LAB)Location: DeLand, FLWork Type: OnsiteSalary: $78,000 - $107,600/year (plus $5,000 annual target bonus)Position Type: Permanent---POSITION OVERVIEWOur Client, a leading healthcare organization, seeks an experienced Supervisor II for the Laboratory Hematology department. In this role, you will oversee core laboratory testing operations, manage workflow from sample processing through results reporting, and provide day-to-day guidance to laboratory team members. This position ensures compliance with service guarantees, specimen quality requirements, and corporate standards while reporting directly to the Manager of Laboratory Services.---ESSENTIAL RESPONSIBILITIESOperational Leadership & Workflow Management• Provide overall direction, communication, and oversight of departmental tasks and team assignments• Monitor workflow from sample processing through results reporting to ensure effective implementation• Establish staffing plans and delegate responsibilities to optimize team utilization• Ensure adequate coverage during team member absences and provide bench coverage as needed• Resolve operational and quality issues related to workload managementQuality Assurance & Compliance• Ensure team adherence to procedures and quality assurance requirements• Participate in and/or lead development of departmental policies and procedures• Monitor performance against established targets, goals, and metrics• Maintain active involvement in quality improvement programs, incident reporting, CAP surveys, and turnaround time analysis• Ensure compliance with regulatory requirements, service guarantees, and laboratory outcome standards• Collaborate with laboratory leaders on Standard Operating Procedures, training programs, and regulatory complianceTeam Leadership & Development• Provide coaching, mentoring, and professional development opportunities for direct reports• Collaborate with team members to establish career development goals and professional development plans• Manage hiring, promotions, performance evaluations, and disciplinary actions with appropriate approvals• Facilitate resolution of organizational obstacles• Foster a positive work environment aligned with organizational values and employment policies• Maintain comprehensive personnel records and conduct competency evaluations and performance reviews• Process timecard reviews, time-off approvals, and compensation adjustments per company policy---REQUIRED QUALIFICATIONS• Bachelor's degree in Medical Technology, Biological Sciences, or related field• Minimum 6-8 years of experience as a Medical Technologist and/or Supervisor• Florida Supervisor's License in Hematology• Professional laboratory certification from ASCP, AMT, or equivalent certifying agency• Licensed Technical Supervisor status---WHAT WE OFFERCompetitive Compensation & Benefits• Comprehensive medical, dental, and vision coverage• 401(k) matching program• Paid time off with PTO cash-out options• $5,000 annual target bonus• Maternity/paternity leave and family support resourcesProfessional Development• Comprehensive training and education programs• Award-winning leadership development courses through our online learning platform• Career advancement opportunities• Performance-based rewardsCulture & Support• Community-focused culture centered on core values• Employee Assistance Program (EAP) counseling• Access to mental health resources (Headspace®)• Backup child and elder care support• Benefits eligibility begins on the first day of the month following one month of continuous employment---ABOUT OUR CLIENTOur Client Laboratories is a state-of-the-art clinical laboratory delivering timely, accurate results with a relentless commitment to quality. We serve over 180,000 patients annually and perform millions of tests with a focus on kidney care. Our professionals work in a dynamic environment where clinical outcomes consistently rank above national averages. We're committed to building a community where dedicated professionals can grow their careers while making a meaningful impact on patient care.---SCREENING QUESTIONS:1. Can you describe your experience supervising laboratory hematology staff? How many direct reports have you managed, and what was the size of your team?2. Walk us through your experience with laboratory quality assurance programs, CAP surveys, and regulatory compliance. What specific improvements have you implemented in your previous role?3. Tell us about a time when you identified a workflow inefficiency in the laboratory and how you resolved it. What was the impact on operations?4. How have you approached professional development and coaching for laboratory technologists under your supervision? Can you provide a specific example?5. Describe your experience managing hiring, performance evaluations, and disciplinary actions in a laboratory setting. How do you balance accountability with fostering a positive team environment?6. What specific laboratory certifications do you currently hold, and can you confirm your Florida Supervisor's License in Hematology status?7. How do you stay current with evolving laboratory standards, best practices, and regulatory changes in hematology testing?