Janitorial Area Manager - Chicago, IL

• Conducts quality control visits to ensure our customer’s needs are met.
• Acts as the primary point of contact and a functional bridge between vendors and the customer.
• Communicates company initiatives, procedures, and direction to the vendor in a timely manner.
• Ensures that the vendors have a clear understanding of the customer requirements and expectations.
• Ensures work standards are in accordance with customer requirements.
• Manages chemical and equipment inventory.
• Responsible for hiring, training, negotiating and developing vendor partners.
• Prioritizes work responsibilities so as to give appropriate attention to all work areas in the assigned geographical area.
• Communicates regularly with upper management to ensure operational continuity, track performance, and resolve any larger issues.
• Responds quickly to any client or vendor complaints, requests and issues, documenting the issue and following up to resolution.
• Manages the scheduling of services based on customer requirements, within specified periods.

• Manages special project work as requested.
• Other tasks, as assigned

• Must have a reliable vehicle with car insurance.
• Must possess a clean driving record with a valid U.S. Driver’s License
• Must be self-motivated with a strong ability to prioritize and accomplish multiple tasks, projects, and meet deadlines.
• Ability to maintain high-quality interpersonal relationships.
• Must be able to negotiate and collaborate with vendors at many different levels.
• Some experience with and knowledge of cleaning processes and equipment.
• Great verbal and written communication skills
• Excellent customer relationship skills
• Familiarity with the hiring process
• Professional demeanor and behavior
• Must be willing to work weekends and be flexible with their schedule
• Must be accessible to our customers, after hours, weekends, holidays and in emergency situations
• Dependable, reliable and punctual
• Ability to work independently, with minimal supervision
• General ability with Microsoft Office Suite (Word, Excel, Outlook, etc.)

• High School Diploma or equivalent; required.
• Minimum 3 years management and supervisory experience in related field, preferably account management

• Travel: 75% of travel by vehicle to assigned geographic area (Illinois)

• Competitive Pay
• Vacation, Health, Dental Insurance (FSA, HSA)

***The Facilities Group is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

***Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of The Facilities Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The Facilities Group also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985.