Workforce Development Specialist (Moving I-4 Forward)
- Manage recruitment outreach and candidate engagement through initial contact, follow-ups, and structured communication efforts
- Conduct phone screenings to assess candidate eligibility, program fit, and readiness for participation
- Oversee and coordinate all onboarding activities in alignment with established SOPs, ensuring timely completion of required documentation and program requirements
- Serve as the liaison between candidates, the Contract Administration Team, and external partners including the temporary employment agency and hiring agency, ensuring seamless coordination throughout onboarding
- Monitor onboarding progress through tracking systems, provide regular status updates, and proactively follow up with candidates to prevent delays in class placement
- Coordinate and track background checks and drug screenings, including escalation of exceptions for review and ensuring compliance with program standards
- Support class placement by confirming completion of onboarding requirements and communicating reporting instructions to candidates
- Assist with attendance verification and timesheet coordination by cross-referencing records, resolving discrepancies, and supporting timely payroll processing
- Maintain accurate documentation of all candidate interactions, status updates, and onboarding milestones within the tracking system
- Provide ongoing support to candidates throughout the training program and conduct post-graduation follow-up to assist with job placement and workforce transition
- Bachelor's degree in Business Administration, plus five years' experience. Without a degree, requires ten years' experience in progressively responsible administrative work.
- Be proficient in the full Microsoft Office Suite and have experience working with applicant tracking systems, preferably iCIMS.
- Possess strong attention to detail and ability to manage a diverse workload with shifting priorities.
- Have the ability to take initiative, follow through, and maintain confidentiality.
- Have excellent verbal and written communication skills, as well as strong interpersonal skills, with the ability to relate to and understand people in a courteous and professional manner.
- Possess solid analytical, decision-making, researching and organizational capabilities.
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