Technical Trainer

job summary:
Experience, Duties, and Responsibilities -Technical Trainer

Required experience:

- Minimum of three years of experience developing instructor-led and computer-based training.

- Experience writing technical instructions.

- Minimum of three years of experience working with Articulate Storyline 360.

Preferred Experience:

- Experience with knowledge base software.

- Experience with Adobe Creative Cloud.

Required Duties and Responsibilities:

- Develop and revise instructor-led and computer-based training using a variety of instructional

methods.

- Create and edit content for work instructions (user guides).

- Conduct research and analysis to evaluate system and procedural changes and their impact to

instructional materials.

- Coordinate activities with operational and support processes and the OPT unit team members to

ensure documents are accurately and timely created or revised.

- Coordinate review and approval of training documents with the team leads, Revenue Program

Administrators, operational processes, and Program senior management.

- Identify key information from subject matter experts, existing procedures, work instructions and

training materials, course evaluations and feedback documents to create or revise easily

understood, engaging instructional material.

- Demonstrate proficiency in the appropriate use of grammar, punctuation, spelling, plainlanguage,

and logical content flow to develop creative course content.

- Follow Department and Operational Procedures and Training unit standards for the development,

review, and approval of instructional material.

- Demonstrate proficiency in the use of training development applications to include but not limited

to Power Point and Articulate Storyline 360.

- Create measurable course objectives, meaningful course interactions and quizzes that align with

those objectives.

- Coordinate with team leads to publish instructional material.

- Provide quality assurance and technical assistance in the development and revision of

instructional materials.

- Follow established plans and processes. Provide recommendations for updates as requested.

- Attend and document meetings related to assigned projects. Schedule and lead meetings and

provide agendas, presentations and minutes as requested.

- Convey project information to Child Support Program staff, contractors and other partners as

requested, to include sharing specific skills and unique knowledge required to develop instructional

material for the Child Support Program.

EDUCATION/CERTIFICATIONS

- Education - bachelor's degree or certification in Instructional Design or other related field, or equivalent work experience.

location: Tallahassee, Florida
job type: Contract
salary: $50 - 55 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:

Required Duties and Responsibilities:

- Develop and revise instructor-led and computer-based training using a variety of instructional

methods.

- Create and edit content for work instructions (user guides).

- Conduct research and analysis to evaluate system and procedural changes and their impact to

instructional materials.

- Coordinate activities with operational and support processes and the OPT unit team members to

ensure documents are accurately and timely created or revised.

- Coordinate review and approval of training documents with the team leads, Revenue Program

Administrators, operational processes, and Program senior management.

- Identify key information from subject matter experts, existing procedures, work instructions and

training materials, course evaluations and feedback documents to create or revise easily

understood, engaging instructional material.

- Demonstrate proficiency in the appropriate use of grammar, punctuation, spelling, plainlanguage,

and logical content flow to develop creative course content.

- Follow Department and Operational Procedures and Training unit standards for the development,

review, and approval of instructional material.

- Demonstrate proficiency in the use of training development applications to include but not limited

to Power Point and Articulate Storyline 360.

- Create measurable course objectives, meaningful course interactions and quizzes that align with

those objectives.

- Coordinate with team leads to publish instructional material.

- Provide quality assurance and technical assistance in the development and revision of

instructional materials.

- Follow established plans and processes. Provide recommendations for updates as requested.

- Attend and document meetings related to assigned projects. Schedule and lead meetings and

provide agendas, presentations and minutes as requested.

- Convey project information to Child Support Program staff, contractors and other partners as

requested, to include sharing specific skills and unique knowledge required to develop instructional

material for the Child Support Program.

qualifications:
Required experience:

- Minimum of three years of experience developing instructor-led and computer-based training.

- Experience writing technical instructions.

- Minimum of three years of experience working with Articulate Storyline 360.

Preferred Experience:

- Experience with knowledge base software.

- Experience with Adobe Creative Cloud.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.