Academic Assistant II - UF online

Classification Title:

Academic Assistant II - UF online

Classification Minimum Requirements:High school diploma or equivalent and three years of relevant experience

Job Description:

The Academic Assistant II is the front-line hub for UF Online within the CLAS Academic Advising Center. The role coordinates advising logistics for new and continuing students, managing calendars and appointments, preparing students for advising, and keeping information flowing between students and advisors. It supports core enrollment and records tasks such as drop and graduation lists, routine reports, student outreach, and resolution of common holds, and also assists with readmission processing. The position provides professional office and faculty support, greets and routes visitors, answers public inquiries, and helps plan center events. Key responsibilities include:

• Maintain advising calendars; schedule new-student appointments; prepare students for advising and matriculation.
• Assist with enrollment/records tasks (drop lists, graduation lists, basic records maintenance, reports, student outreach, and resolving common holds).
• Support readmission processing; greet/route visitors; answer phones and public inquiries.
• Provide office and faculty support (proofreading, mailings, charts/graphics, supply requests, scanning/printing, meeting scheduling, email merges, travel/expense assistance).
• Coordinate the UF Online Annual Report; participate in relevant meetings and maintain proficiency in systems and procedures.
• Serve as liaison with students, departments, and peer institutions; plan and coordinate CLAS UF Online and Academic Advising Center events.

Expected Salary:

The salary is $19 - $21/hr.

This is a TEAMS position—UF’s designation for staff roles—eligible for a comprehensive benefits package, including paid leave, retirement plans, and health insurance. Learn more about TEAMS benefits here.

Required Qualifications:High school diploma or equivalent and three years of relevant experience.

Preferred:

• Working knowledge of UF processes and effective office procedures.
• Proficiency with Microsoft Excel, Word, Outlook, and PowerPoint; ability to prepare professional correspondence and reports.
• Excellent written and verbal communication; courteous, professional service to students, alumni, faculty, staff, and visitors.
• Ability to work independently, follow instructions, manage multiple tasks, track details, and meet deadlines.
• Strong organization, accuracy, and a collaborative, professional demeanor.

Special Instructions to Applicants:

To be considered for this position, please upload your cover letter, resume, and the names and contact information of three professional references.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

This position is eligible for Veteran’s preference. If you are claiming Veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Pagefor more specific information.

Health Assessment Required:No.