Maintenance Attendant
- Responds in a courteous and timely manner to all guests' questions, complaints or requests.
- Performs maintenance and repair work on the interior and exterior of building, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning (HVAC) ventilation, water treatment systems and swimming pools.
- Conduct inspections for Preventative Maintenance needs.
- Ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc.
- Replenish supplies in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift.
- Completes assigned work orders in a timely manner and within specifications.
- Record and report completed repairs and items that require further attention.
- Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
- Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
- Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. REQUIRED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work:
- Demonstrates accuracy and thoroughness.
- Monitors own work to ensure quality.
- Provides the best possible service to clients and customers.
- Meets or exceeds productivity standards.
- Produces adequate volume of work efficiently in a specific time.
- Responds to requests for service and assistance.
- Demonstrates the desire and ability to provide high quality service to both internal and external customers.
- Solicits customer feedback to improve service.
- Asks for and offers help when needed.
- Includes appropriate people in decision-making.
- Takes responsibility for own actions.
- Performs work with little or no supervision; works independently.
- Can be relied upon regarding task completion and follow up.
- Ability to work in all types of inclement weather conditions
- 1/3 to 2/3 of time working near mechanical parts, with vibration and risk of electrical shock, and in high, precarious places, on ladders and in extreme cold and heat.
- Exposure to cleaning chemicals throughout the day
- Moderate to occasional loud noise levels consistent with hotel environment
- Stand or walk more than 2/3 of the time
- Sit less than 1/3 of the time
- Use hands to finger, handle, or feel 75% of time
- Reach with hands and arms 75% of time
- Reach overhead with hands and arms 25% of time
- Stoop, kneel, crouch, or crawl, climb or balance 50% of time
- Talk or hear 50% of time
- Carry / Lift /Push/Pull up to 75 lbs.
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