Network Operations Task Lead

General Dynamics Information Technology
Tampa, FL
Public Trust: None
Requisition Type: Regular
Your Impact

Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Job Description

Transform technology into opportunity as a Network Operations Task Lead with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiators. As a Network Operations Task Lead you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Operations Task Lead joining our team to oversee all aspects of Network Operations for the CENTCOM Information Technology Services (CITS) Program.

HOW A NETWORK ENGINEER ADVISOR WILL MAKE AN IMPACT:
  • An IT Manager who oversees the day-to-day administration of multiple networks is responsible for ensuring the availability, performance, security, and support of the organization's network infrastructure.

  • This role combines technical leadership, operational oversight, and team coordination . Here's a detailed breakdown of the team’s responsibilities:

    • Cisco Network Infrastructure Management

      • Oversee day-to-day operations of Cisco routers, switches (Catalyst, Nexus), and firewalls (ASA, Firepower).

      • Ensure high availability and performance across LAN, WAN, and data center networks supporting mission systems.

      • Lead the deployment and maintenance of segmented and policy-driven Zero Trust networks.

    • Configuration and Change Management

      • Monitor and maintain core Cisco infrastructure (routers, switches, firewalls, wireless).

      • Ensure high availability and performance of LAN, WAN, WLAN, and VPN services.

      • Respond to and resolve network outages, slowdowns, or performance bottlenecks

    • Security & Access Control

      • Implement and maintain 802.1X, Cisco ISE, AAA, and TACACS+ for identity-based network access.

      • Enforce micro segmentation policies using Cisco TrustSec or SD-Access.

      • Coordinate application of DISA STIGs, IAVAs, and hardening baselines on Cisco platforms.

      • Ensure firewall policies, intrusion prevention (IPS), and access controls are correctly configured.

    • Routing & Segmentation

      • Manage routing protocols (OSPF, BGP, EIGRP) to support segmented, multi-tenant, or mission-partitioned environments.

      • Oversee VRFs, ACLs, QoS, and VLAN assignments in line with Zero Trust policy enforcement.

    • Monitoring, Troubleshooting, and Performance Tuning

      • Use tools like SolarWinds, Cisco DNA Center, Secure Network Analytics (Stealthwatch), and NetFlow for proactive monitoring.

      • Lead incident response for network outages or security anomalies; coordinate with Blue Team or SOC as needed.

      • Analyze logs and SNMP traps to identify trends or potential failures.

      • Track link utilization, device CPU/memory usage, and end-to-end latency.

    • Operational and Administrative Responsibilities

      • Team Management and Coordination

      • Supervise network engineers and administrators; assign daily tasks and troubleshooting tickets.

      • Conduct technical reviews and mentoring to ensure adherence to best practices.

    • Incident and Problem Management

      • Serve as escalation point for critical issues and root cause analysis.

      • Coordinate with vendors or Cisco TAC for complex technical support.

    • Documentation and Compliance

      • Maintain up-to-date network diagrams, inventory records, and configuration baselines.

      • Ensure systems comply with internal policies and external frameworks (e.g., RMF, NIST 800-53, CMMC).

    • Capacity and Lifecycle Planning

      • Plan for network growth, equipment replacement, and software refresh cycles.

      • Coordinate procurement of licenses, hardware, and support contracts.

    • Strategic and Cross-Functional Responsibilities

      • Stakeholder Communication

        • Provide status updates to leadership on network health and ongoing projects.

        • Translate technical issues into business language for non-technical stakeholders.

    • Project Support and Integration

      • Support infrastructure needs for new applications, services, or sites (e.g., remote office deployments).

      • Oversee network design for mergers, cloud transitions, or Zero Trust implementations.

    • Policy Enforcement

      • Ensure adherence to acceptable use policies, segmentation rules, and data protection guidelines.

WHAT YOU’LL NEED TO SUCCEED:

  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field

  • Required Certifications: Must possess at least TWO of the following:

    • Cisco Certified Internetwork Expert (CCIE)

    • Cisco Certified Network Professional (CCNP) Enterprise

    • Adherence to DoD 8140 or 8570 certification, such as CompTIA Security+.

  • Required Experience: 8+ years of related experience

  • Required Technical Skills:

    • Project Management

      • Planning, budgeting, and executing IT projects

      • Familiarity with Agile, Scrum, or PMP methodology

    • People Management

      • Hiring, mentoring, and performance evaluation

      • Team building and conflict resolution

    • Vendor and Contract Management

      • Negotiating with service providers and technology vendors

      • Managing SLAs and software licensing

    • Strategic Planning

      • Aligning IT initiatives with business objectives

      • Capacity planning and IT road mapping

  • Required Skills and Abilities: Possess strong verbal and written communication skills, enabling effective engagement with diverse groups, including executives, managers, and subject matter experts. Able to clearly organize and articulate thoughts and ideas. Demonstrated ability to collaborate within a larger IT team or across departments to achieve common goals and better understand client needs. Perform effectively in dynamic environments with frequent workload fluctuations, competing demands, and regular interruptions.

  • Preferred Skills:

    • Routing Protocols: EIGRP, OSPF, BGP

    • LAN/WAN Design Concepts

    • Identity Management with Cisco ISE

  • Location: Onsite in Tampa, FL

  • Required clearance: Secret clearance


GDIT IS YOUR PLACE:

  • 401K with company match

  • Comprehensive health and wellness packages

  • Internal mobility team dedicated to helping you own your career

  • Professional growth opportunities including paid education and certifications

  • Cutting-edge technology you can learn from

  • Rest and recharge with paid vacation and holidays

Work Requirements

Years of Experience

8 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Security+, CE - Sec+ CE - CompTIA

CCNP Enterprise (CCNP-Enterprise) - Cisco

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Posted 2025-07-30

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