Adjuster Casualty Bodily Injury Texas
- Conduct thorough investigations of bodily injury claims to determine coverage, liability, and damages.
- Gather relevant information, including statements from parties involved, medical records, police reports, and any other pertinent documents.
- Assess the extent of bodily injuries and associated medical treatments to determine appropriate compensation.
- Analyze policy coverage and apply relevant laws and regulations to claims.
- Maintain clear and professional communication with policyholders, claimants, attorneys, medical providers, and other stakeholders.
- Provide updates on the status of claims and address inquiries in a timely manner.
- Negotiate with claimants and attorneys to reach fair and reasonable settlements within established authority limits.
- Review settlement agreements and release forms.
- Provide excellent customer service to policyholders and claimants by demonstrating empathy, professionalism, and responsiveness.
- Ensure compliance with all applicable insurance laws, regulations, and company policies.
- Stay informed about changes in laws and regulations affecting bodily injury claims.
- Respond timely and appropriately to all settlement demands.
- Associate or bachelor’s degree preferred and/or a minimum of 3 years of related work experience, preferably with BI claims.
- Active Adjuster’s license
- Bilingual (English & Spanish) preferred.
- Knowledge of insurance principles, policies, and procedures.
- Strong analytical, negotiation, and communication skills.
- Ability to work independently and efficiently manage a caseload.
- Proficient in Word, Excel, Windows-based applications, and internet usage.
- Guidewire knowledge preferred.
- Must be familiar with forms, procedures, regulations, coverages, and claims processes.
- Must be able to exercise good judgment and state opinions assertively.
- Must be able to write and speak clearly and concisely.
- Must be able to perform work effectively in a highly intense environment and handle multiple tasks and demands simultaneously.
- Must illustrate analytical skills to identify, gather, and organize information.
- Must be able to work independently in a team environment.
- 401(k) Retirement Savings Plan with employer match.
- Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
- Paid Time Off, Holidays, and Leave programs.
- Flexible spending accounts
- Basic Life Insurance and Voluntary Life/ADD
- Short Term and Long-Term Disability
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