Sales Manager
About Us:
Optimum RV is a premier RV dealership offering a wide range of recreational vehicles and exceptional customer service. We are currently seeking an Sales Manager to join our dynamic sales team. The Sales Manager will play a key role in supporting the sales professionals in achieving sales targets, managing the sales team, and ensuring excellent customer service.
Responsibilities:
- Setting sales goals and developing sales strategies to achieve targets.
- Manage and supervise the sales team, providing guidance and support to ensure their success.
- Train and onboard new sales team members, ensuring they are equipped with the necessary knowledge and resources to excel in their roles.
- Monitor sales activities, performance, and customer satisfaction levels.
- Implement sales processes and procedures to streamline operations and improve efficiency.
- Collaborate with the marketing team to develop and execute marketing campaigns and promotions.
- Build and maintain relationships with key customers to cultivate repeat business.
- Stay up-to-date with industry trends and competitor activity to identify new opportunities and stay ahead of the market.
- Resolve customer complaints or issues, ensuring prompt and satisfactory resolution.
- Prepare regular reports on sales performance and provide updates to the GM.
- Ensuring compliance with all federal and state regulations related to automotive financing and insurance.
- Building and maintaining strong relationships with financial institutions and insurance providers.
- Providing excellent customer service and addressing any questions or concerns related to financing and insurance.
- Perform other duties and responsibilities as assigned by the sales manager.
Requirements:
- Proven experience in a sales role, preferably in the automotive or RV industry.
- Previous experience in dealership finance role:
- Knowledge of federal and state regulations related to automotive financing and insurance.
- Strong knowledge of financing, insurance, and extended service contract products.
- Ability to motivate and inspire a team to achieve sales targets.
- Proficiency in sales and CRM software.
- Strong analytical and problem-solving abilities.
- Ability to work in a fast-paced environment and adapt to changes quickly.
- Highly organized and detail-oriented.
- Valid driver's license with a clean driving record.
- Bachelor's degree in business, marketing, or related field preferred.
Essential Characteristics:
- Customer Focused: We listen, solve problems and stay focused on our mission.
- Humble : We stay coachable and always learning, confident in our skills but never arrogant.
- Reliable : We keep our word to our team and our customers--doing what we say every time.
- Relentless Drive: We have a strong work ethic, sense of urgency, and never settling in the pursuit of our mission.
Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.
- Competitive wages
- 401K
- Medical insurance
- Dental insurance
- Vision Insurance
- Company-Paid Life insurance
- Supplemental Life Insurance
- Short- & Long-Term Disability
- Critical Illness, Accident and Hospital Indemnity coverage
- EAP
- Wellness Program including Gym Reimbursement
- Vacation, Personal Time & Holiday pay
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