Bilingual Documentation Specialist
Job Description
Job Description
Job Description:
Davie, FL
Salary: $19/hr
Key Responsibilities:
- Prepare product dossiers for international customers, ensuring all documentation meets customer requirements.
- Coordinate the shipment of required documents and samples for product registration.
- Request special documents from US Government offices for registration purposes or international shipments (e.g., FDA certificates, Free Sales Certificate, GMP from the Dept. of Agriculture, BSE/Veterinary Certificate from USDA).
- Enter new customer information into the company database or register company’s in their databases.
- Send documents to the Secretary of State and embassies for proper authentication.
- Provide regular status updates on registration requests, correspondence, product registration history, and annual registration expenses.
- Maintain accurate records of all documents and samples sent to customers, tracking shipments, certificates of registered DBAs, and product registrations per country.
- Keep open communication with customers and sales teams.
- Offer feedback on SOPs and suggest improvements.
- Perform additional duties as assigned by the Supervisor.
Qualifications:
- Bachelor’s degree in a Science-related field (preferred).
- 1–3 years of relevant experience (preferred).
- Bilingual in English and Spanish.
- Excellent customer service skills.
- Proficient in Microsoft Word, Excel, and other computer applications.
- Strong communication and interpersonal skills.
- Highly detail-oriented.
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