Aministrative Assistant
Administrative Assistant for Pediatric Therapy Office, will perform clerical, secretarial, and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.
Essential Duties & Responsibilities
- Interact appropriately with parents and patients and record information while greeting, checking-in, checking-out, or scheduling appointments for patients.
- Utilize computer programs to add new patients, check patients in and out, print out relevant forms for processing, and schedule appointments.
- Handling incoming calls, take detailed and accurate messages, and ensure messages are directed to the appropriate individual.
- Clearly communicate information.
- Verify patient insurance via phone or website and collect any necessary payment for services.
- Updating patient EMR as needed.
- Helping organize and maintain office and common areas.
- Maintain supply inventory and alert manager when supply is low.
- Aiding patients as needed.
Additional Duties & Responsibilities
- Send correspondence via email, fax, USPS, or FedEx.
- Any other duties as assigned by the supervisor.
Education & Experience
- High School Diploma or equivalent.
- At least one (1) year of experience in a medical facility
Knowledge, Skills & Proficiency
- Operating phones, personal computers, software, and other IT systems.
- Bilingual Spanish/English
- Ability to communicate with employees, patients, and other individuals in a professional and courteous manner.
- Detail oriented
Job Types: Full-time, Contract
Schedule:
- 8 hour shift
Work Location: In person
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