Supply Chain Manager (D2C E-Commerce Expertise Required)
Creatunity LLC is a growing D2C e-commerce company dedicated to delivering high-quality products and an exceptional customer experience. We operate with agility and customer obsession, delivering an exceptional experience from the moment our customers hit “Buy” to when their orders arrive at their doorstep.
To keep pace with our rapid growth and ensure we meet (and exceed!) our customers’ expectations, we’re looking for an experienced Supply Chain Manager with proven expertise in D2C e-commerce operations.
In this role, you will be responsible for overseeing and managing the supply chain operations from procurement to delivery. You will work on optimizing supply chain processes to reduce costs and improve efficiency while ensuring the highest quality standards are met.
Responsibilities
- Design, implement, and continuously improve supply chain strategies that align with our D2C model
- Manage demand forecasting, inventory planning, procurement, and replenishment
- Develop and maintain strong relationships with suppliers and logistics providers and negotiate contracts to secure favorable terms
- Oversee 3PL operations, ensuring quality, accuracy, and on-time delivery
- Identify and implement process improvements to drive efficiency and scalability
- Monitor key KPIs: inventory turnover, fulfillment accuracy, shipping times, COGS, and customer satisfaction
- Lead risk management and contingency planning
- Collaborate with Finance on cost management and forecasting
- Stay current on e-commerce trends, tools, and innovations to keep us ahead of the curve
- Develop and implement supply chain strategies to enhance productivity and efficiency
- Oversee inventory management processes to ensure optimal stock levels
- Coordinate with logistics providers to ensure timely delivery of products
- Analyze supply chain performance data and implement improvements where needed
- Collaborate with cross-functional teams to ensure alignment and smooth operations
- Monitor industry trends and best practices to stay competitive in the market
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field
- Minimum of 5 years of experience in supply chain management
- Minimum of 3 years’ experience as a Supply Chain Manager in D2C e-commerce
- Strong negotiation and vendor management skills
- Experience with supply chain management software and tools
- Excellent analytical and problem-solving abilities
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Independent Contractor Agreement
- bonuses
- 100% Fully Remote
- overlap with 9am-5pm CST required
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