Admin Specialist I (Panama City)
At Peoples Gas, we work to make lives better throughout Florida with safe, resilient, clean and affordable natural gas solutions. Our diverse and inclusive team serves nearly 470,000 residential, commercial and industrial customers across 14 service areas.
We're an innovative and collaborative company focused on building engaged and empowered team members who are valued and celebrated to drive our success.
You'll find competitive pay, inclusive health and wellness programs, and wide-ranging training and professional development.
Whether it's your first job or your next big move, Peoples Gas is a growing company with career opportunities that fit your future.
Start here.
Title: Admin Specialist I (Panama City) Company: Peoples Gas System State and City: Florida - Panama City Shift: 8 Hr. X 5 Days
Administrative Assistant (formerly Sr. Administrative Aide)
WHAT YOU'LL DO
Under general supervision (usually middle mgmt) perform standard but diversified administrative duties. Provide problem resolution of routine to moderate complex job-related issues.
Day-to-Day Responsibilities:
- Perform general office duties such as: typing; maintaining files, record keeping activities and confidential data; monitoring inventory levels of office supplies; initiating purchase orders as necessary; receiving, prioritizing and distributing incoming internal/external mail; photocopying, collating and assembling documents; reviewing and answering routine correspondence.
- Communicate with internal and external customers. Take detailed messages and convey to appropriate personnel. May respond to general inquiries and telephone calls by researching information and making decisions on routine matters as authorized or delegated. Provide assistance with resolving moderately complex problems, while referring more complex problems to manager for resolution.
- Schedule internal/external meetings and appointments, notify attendees, and make necessary arrangements as directed. May coordinate simple travel arrangements. Prepare meeting materials such as agendas, handouts and noncomplex presentations and may take minutes for departmental meeting.
- Prepare and process forms and documents, such as time sheets, requisitions, etc. following standard procedures. Maintain logs and records of area activities and calculate various data such as payroll summaries and financial information. Assist in overall coordination and data collection on smaller less complex budget.
- Create and maintain basic charts, graphs, spreadsheets and databases. Prepare summary information for manager's review. Prepare and update recurring and routine internal reports, collect and verify data.
- Check documents for accuracy and completeness, cross reference information. Verify information and data for compliance with regulations and procedures.
- May handle or assist in a segment of a project; Perform additional duties and responsibilities and assist other personnel as needed.
What We're Looking For
Must Haves:
- High School diploma or GED.
- May consider TEC/PGS call center experience involving special assignments/projects relatable to the required Knowledge/ Skills/Abilities defined.
- A college degree from an accredited institution may be considered in lieu of up to 1 year of the required experience.
- Ability to operate a variety of basic and complex office equipment.
- Must have effective computer skills in creating and maintaining basic spreadsheets, graphic material presentation, system downloads, running reports, data entry and word processing.
- Ability to resolve a variety of issues/topics of fairly non-routine nature with some independence or through referencing documentation and manuals/guidelines.
Nice-to-Haves:
- Two years of direct administrative assistance work in an office environment; Experience in a utility environment.
- Working knowledge of MS Word, Excel and Outlook.
Competencies
- Builds Strong Collaborative Relationships
- Drives Operational Excellence for Customers
- Takes Ownership and Acts with Integrity
- Thinks Strategically and Exercises Sound Judgment
- Cultivates Innovation and Embraces Change
Advancement to a higher level is based on value added to the Company through increased duties, responsibilities, and accomplishments. Advancement is not automatic, i.e. not based solely on time in the job, but will be based on the employee's performance, qualifications, and the business and/or technical needs of the department.
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