Senior Quality Assurance Analyst

FrankCrum is a Top Workplace!

FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 400 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity!

The Role You'll Play to Create Success

We are looking for an experienced Senior Quality Assurance (QA) Analyst to join our team and play a pivotal role in delivering high-quality PEO (Professional Employer Organization) projects. As a Senior QA Analyst, you will work closely with test automation, development, and product teams to design, implement, and execute detailed test plans, helping to ensure the reliability and scalability of our solutions. Your expertise will contribute to the seamless delivery of high-quality software across the entire SDLC.

Key Responsibilities:

• Test Planning & Execution: Design and execute detailed test plans, test cases, and test scripts for both manual and automated testing.
• Automation Support: Assist in the implementation, execution, maintenance of automated tests using tools such as Selenium , TestNG , Cucumber , and others.
• Defect Management: Track and manage defects, including identifying root causes, working with development teams to resolve them, and verifying fixes.
• Integration Testing: Collaborate with developers and DevOps teams to integrate testing processes into CI/CD pipelines using Azure DevOps or other tools.
• Cross-functional Collaboration: Work closely with product managers, business analysts, and development teams to ensure comprehensive test coverage and traceability to requirements.
• UAT Support: Assist in supporting User Acceptance Testing (UAT) processes, ensuring end-users can successfully validate system functionality.
• Production Support: Support deployments to Production including Smoke level regression to ensure stable environments after release completes.
• Continuous Improvement: Provide suggestions to improve testing processes, automation practices, and the overall quality of the product.
• Documentation: Maintain thorough test documentation, including test cases, test results, and automation scripts for ongoing and future projects.

The Attributes We Seek

• 5+ years of experience in manual and automated software testing, preferably in a PEO or similar domain.
• Direct experience with automation tools such as Selenium , TestNG , Cucumber , and Postman .
• Strong knowledge of testing frameworks, test lifecycle management, and defect tracking systems.
• Experience working with CI/CD pipelines (Azure DevOps, Jenkins, etc.).
• Experience in Agile/Scrum methodologies and working within an Agile environment.
• High level of experience/ SME in payroll, Payroll Processing, HR and PEO applications.
• Solid understanding of databases and experience with SQL for data validation.
• Ability to create, execute, and maintain detailed test plans and test cases.
• Strong critical thinking skills and the ability to work under pressure.
• Excellent communication skills, both verbal and written, with the ability to collaborate effectively across teams.
• Leadership qualities include leading and mentoring other team members.

Preferred Qualifications :

• Experience with .NET Applications.
• ISTQB or equivalent testing certifications.
• Knowledge of API testing (RestAssured, SoapUI).

Our Competitive Benefits
Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

• Health Insurance is $0 paycheck cost for employee's coverage and only $195 /month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education reimbursement
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs

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What's Special About FrankCrum
FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs more than 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.
The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!
If you want to play this role to positively impact our clients' day-to-day business, then apply now!
FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.