Jira Administrator for Technical Management

Readiness Delivered . Kratos engineers and deploys technology and systems that move national security forward, with the cost, speed, and reliability that make readiness certain. We are a trusted partner-driven by doing the right thing and achieving maximum success for our customers, our partners and ourselves. Kratos has an exciting opportunity for a  Jira Administrator for Technical Management . This role is critical in shaping, optimizing, and maintaining the technical tools and workflows that enable our engineering, program, and operational teams to deliver with excellence. The ideal candidate will bring a strong blend of technical expertise, problem-solving ability, and cross-functional communication skills to ensure our Atlassian environments and integrated systems operate seamlessly in support of complex, mission-driven programs.

• Jira Administration: Customize and maintain complex Jira workflows, statuses, transitions, validators, and post-functions. Configure and manage project boards, custom fields, and screen schemes to meet business requirements.
• Metrics and Reporting: Coordinate with program and functional management to identify key performance indicators to identify program progress and needs. Maintain and report these as metrics, ensuring management insight and visibility.
• Develop and maintain templates and reporting to ensure consistency and ease of use.
• Jira Service Management Administration: Customize and maintain customer portals, request types, screen, fields, and automation rules. Configure and manage Asset Object Schemas including access control to specific object types, automated imports, and Asset Query Language (AQL) queries. Integrate Asset Objects with workflows, custom fields, and automations in Jira Projects.
• JAMA Connect Administration: Customize and maintain complex connections between JAMA and Jira using JAMA Connect and scripts. Ensure the Jira Align Programs and maintained and functioning to meet business requirements.
• User & Access Management: Administer users, groups, and project roles across all Atlassian products to ensure appropriate and secure access level.
• System Maintenance: Troubleshoot and resolve issues related to workflows, user permissions, and overall system performance to ensure a stable and efficient environment.
• Ensure appropriate licensing (type and quantity) are in place to assure effectivity and serviceability.
• Coordinate with the Kratos IT and IT Security Center of Excellence to accomplish responsibilities and maintain the effectiveness of the system.

Keyword: Jira Administrator, Software Administrator, JAMA, JAMA Connect, Task Management
Required Experience:

• 2-5 years of hands-on experience in Atlassian tool administration (Jira and Confluence).
• Technical Knowledge: Solid understanding of the Software Development Lifecycle (SDLC) and experience with Jira .
• Python and / or scripting experience in customization of these applications
• Problem-Solving: Proven ability to troubleshoot and resolve technical challenges effectively.
• Must be a US person
• Effective communication and presentation skills. This role interacts directly with customers, management and engineering personnel.
• Serves as key liaison between technical teams and the developer community
• Proficiency in analysis and problem-solving techniques in support of professional scientific/engineering work
• Works independently and with others within established teams, across organizations, to meet established goals within schedule driven timelines.

Preferred Skills/Experience

• DevOps Tools: Experience connecting Jira with other business and technical tools such as JAMA, Jenkins and Deltek's CostPoint.
• BS degree in business, business computing, computer science, mathematics, engineering, or other applicable field

#LI-Onsite

Competitive salary based on experience and education

Kratos is valued for our ability to design and deliver leading edge, resilient solutions for aerospace communication, control, awareness and mission success across a continuum of offerings-from commercial to tailored custom solutions and integrated programs. Customers trust us to stay relevant and know we are in it for the long-haul. We bring both the capability and confidence that our customers value and depend on. And we always deliver.

This posting will close within 90 days from the Posting Date.

From: Kratos Defense