Business Operations Coordinator

Griffin Resources is currently recruiting for a Business Operations Coordinator on behalf of our client, Metro Development Group, located in Tampa, FL.

Metro is a forward thinking real estate development company transforming communities across Florida. We’re driven by innovation, collaboration, and excellence. Our projects combine cutting edge amenities, vibrant community planning, and future-focused design. At Metro, people are our greatest asset — and we invest in those ready to grow and lead.

Overview:
The Business Operations Coordinator is a high-impact execution role that acts as a force multiplier for the business across Metro and ULTRAFi . This person translates leadership direction into organized action, ensures priorities stay on track, and creates clarity across a fast-moving organization.

This is not a task-based support role. It is a seat for someone who thrives on ownership, follow-through, and making sure important work actually gets done. The role supports ULTRAFi operations (~25% of the role) and maintains systems, dashboards, and SOPs that create visibility, momentum, and alignment.

If you’re motivated by impact, ownership, and being the person who keeps things moving, we’d love to hear from you.

Schedule:
In-office, Monday–Friday, 8:30 a.m.–5:30/6:00 p.m., with flexibility for extended hours or occasional weekends.

What You’ll Own:

• Drive executive priorities: Manage the Principal’s calendar, meetings, communications, and correspondence with clarity and professionalism, ensuring leadership time is focused on high-impact work.
• Turn meetings into action: Capture key discussions, publish actionable items, and follow through on every commitment — nothing falls through the cracks.
• Create visibility and progress: Maintain dashboards and trackers, anticipate issues, and resolve challenges before they escalate.
• Translate direction into execution: Convert verbal guidance into actionable plans, track multiple initiatives, and ensure deadlines are met.
• Collaborate and protect focus: Work cross-functionally with confidence and warmth, safeguarding blocks of time for strategic, high-leverage work.
• Strengthen operational excellence: Support ULTRAFi operations including contracts, billing coordination, research, and process improvement.
• Build systems for efficiency: Develop and maintain SOPs, dashboards, and light automations to streamline workflows and increase visibility.
• Own preparation and follow-up: Handle meeting logistics, prep materials, notes, and follow-ups to keep teams on schedule.
• Be a trusted partner: Proactively anticipate needs, resolve issues independently, and maintain confidentiality while representing leadership with professionalism.

The above responsibilities represent key aspects of the position but are not exhaustive; other duties may be assigned as needed.

How You’ll Work:

• Operate with urgency and a strong bias for action.
• Work comfortably with 80% direction and use judgment for the remaining 20%.
• Bring clarity, structure, and accountability to fast-moving work.
• Adapt quickly as priorities shift and new information emerges.

What Makes You a Fit:

• 5+ years of experience in executive support, administration, or operations roles.
• Thrives in fast-paced, high-interruption environments; proactive, curious, and resourceful.
• Exceptional written and verbal communication; able to draft concise, tone-appropriate correspondence.
• Obsessive follow-through and micro-level attention to detail; consistently closes loops and delivers accuracy.
• Tech-fluent, systems-oriented, and comfortable building structure amid organized chaos.
• Exercises impeccable discretion and judgment when handling sensitive information.
• Operates independently with limited direction, taking initiative to drive the final mile.
• Approachable, professional, and adaptable.

Additional Requirements:

• Metro Development Group maintains a zero-tolerance drug and alcohol-free workplace policy. Offers of employment are conditioned upon the completion of a pre-employment drug test.
• A pre-employment background check is required for all positions.
• Employees must be legally authorized to work in the US without sponsorship.

What we offer:

• Competitive pay
• Training and mentorship from successful leaders in the Land Development Industry
• Excellent Medical, Dental, Vision and Life Insurance
• 401(k) Retirement Plan
• PTO Paid Time Off
• Paid Holidays