Foreclosure Sales Team Lead
- Lead and manage daily workflow for the Foreclosure Sales team to ensure accuracy, timeliness, and compliance.
- Serve as the first point of contact for team questions, workflow issues, and escalations.
- Prepare, review, and file foreclosure sale and post-sale documents, including motions, Praecipes, sale notices, bidding instructions, confirmations, deeds, and surplus funds.
- Coordinate foreclosure sales with courts, sheriffs, master commissioners, auctioneers, and vendors.
- Track critical deadlines, work queues, and exception reports; proactively address delays or issues.
- Conduct quality reviews and spot-checks to ensure adherence to firm standards, client scorecards, and court requirements.
- Maintain accurate case notes and data in CMS, ICE, Tempo, ADR, and other systems.
- Coach, mentor, and train team members; assist with onboarding and process updates.
- Monitor individual and team performance metrics and escalate risks or compliance issues as needed.
- Provide hands-on backup support during high-volume periods or staffing shortages.
- Support audits, client inquiries, reporting, and scorecard rebuttals.
- Identify opportunities for workflow and process improvements.
- Proactively identify and escalate potential compliance or operational risks.
- 2–3+ years of experience in foreclosure, foreclosure sales, bankruptcy, or creditor-rights operations.
- 1+ year of experience in a lead, senior, or supervisory support role preferred.
- Strong knowledge of foreclosure sale and post-sale procedures, deadlines, and court requirements.
- Experience working with client scorecards, audits, and compliance standards.
- Strong organizational, problem-solving, and communication skills.
- Detail-oriented with a strong commitment to accuracy and quality.
- Proficiency in Microsoft Office; experience with Perfect Practice or similar case management systems preferred.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Primarily desk-based role with prolonged computer use.
- Ability to review documents on-screen and in print.
- Occasional lifting of up to 20 pounds.
- Established law firm with a dedicated foreclosure practice
- Leadership role with hands-on involvement
- Collaborative, team-oriented environment
- Opportunity to directly impact quality, compliance, and client satisfaction
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