Customer Service Representative
Customer Service Representative
Location: Miramar, FL
Compensation: $18.00/hr
Employment Type: Full-Time
- Comprehensive benefits package: medical, dental, vision, disability, life insurance, 401(k) with match, and paid time off
- No weekends: predictable Monday - Friday schedule
- Professional growth opportunities: continued training, mentorship, and advancement
- Dynamic, team-oriented environment with performance-based bonuses and prizes
- 2+ years of experience in customer service
- Previous experience managing high call volume, high client and/or account volume
- Exceptional verbal and written communication skills, especially over the phone
- Strong organizational and multitasking abilities with a results-driven mindset
- Intermediate knowledge of Microsoft Office and CRM platforms
- The ability to handle emotionally sensitive conversations with empathy and professionalism
- Assist with managing client relationships: Regularly communicate with clients, understand their preferences, and provide tailored matchmaking services
- Assist with selecting and presenting high-quality matches that align with client expectations
- Coordinating dates and maintaining ongoing client engagement
- Balancing daily calls and emails to ensure superior client support
- Providing coaching and guidance to clients in their dating journey
This is an in-office role located in Miramar, Fl. How to Apply If you are a customer-focused professional with experience working with high-end clientele and want to make a real difference in people’s lives, we encourage you to apply today!
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