RPR Banquet Houseperson (On Call)

: We think every island paradise should have three things: sun, sand—and tons of palm trees. Good news: at Loews Royal Pacific Resort at Universal Orlando Resort™, we've got all three, plus so much more. Guest can enjoy a South Seas vacation without sailing halfway around the globe and feel the excitement of a time when adventurous travelers first island-hopped the South Pacific. To provide a consistent, well design meeting product which focuses on proper meeting table set-ups and proper set-up of various configuration; Per clients instruction however they may evolve. Essential Functions and Responsibilities

• Reviews Event Order and assignment sheet to determine function requirements
• Assure that all cleaning duties are completed (doors, door frames, walls, air walls and all assigned)
• Complete cleaning inspection for each meeting room and assigned area/
• Maintain cleanliness standards and excellent condition of equipment and surrounding work areas
• Communicate promptly to all guest request
• Assure that inventory are kept and report any lost to Supervisors / Managers
• Report any and all guest request changes to Banquet Manager/ Conference Coordinators
• Assure that all equipment is kept in clean working condition
• Other duties as assigned

Supportive Functions and Responsibilities

• Promotes and applies teamwork skill at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to all guests, management and fellow employees
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• Exceptional guest service skills
• Ability to stand, stoop, bend and lift items weighing up to 100 pounds repetitively during entire shift
• Ability to push, pull or other wise move portable table /chair cart units from storage area to function rooms
• Ability to work flexible schedule to include weekends and holidays
• Ability to stand Long periods at a time

Education:

• High School diploma or equivalent

Experience:

• One + years experience as Set Houseperson in a high volume, upscale Hotel.