Customer Service Representative - Outpatient Registration Services - Coconut Point

Location: Coconut Point -23450 Via Coconut PointEstero FL 33928

Department: Registration Services

Work Type: Full Time

Shift: Shift 1/9:00:00 AM to 5:30:00 PM

Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour

Summary

🌟 Kickstart Your Healthcare Career with Lee Health! 🌟

Are you located in Estero, FL and ready to begin an exciting administrative/clerical career in healthcare? Join our Outpatient Registration Team at Coconut Point , where youll work alongside a supportive team in a beautiful, state-of-the-art facility helping patients have a seamless, positive experience from the moment they walk in.

📍 Location: Coconut Point 23450 Via Coconut Point, Estero, FL 33928
🏥 Department: Registration Services
🕘 Work Type: Full Time
Shift: 9:00 AM 5:30 PM
💵 Pay Rate: $15.64 $18.75 / hour (based on experience)

Why Join Lee Health?

• Competitive pay with room to grow

• Excellent benefits including medical, dental, and vision coverage

• Paid time off, retirement plan, and tuition reimbursement

• Opportunities for professional growth within one of Southwest Floridas top healthcare systems

💚 Be part of something meaningfulhelp shape memorable patient experiences every day!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Estero