Operations / Office Manager

Who We Are:
Paul Gough Media is the growth engine for private healthcare clinics worldwide. Founded and led by Paul Gough, a best-selling author, international speaker, podcast host, and well-known influencer in the private healthcare industry, we transform proven marketing systems into patient-getting machines for 2,500+ clinics (and counting) from both our Hartlepool and Orlando bases.

Paul’s work has been featured on major platforms and stages, and his influence continues to shape how clinic owners think about marketing, sales, and growth in today’s competitive landscape. From our buzzing Hartlepool office, our team builds funnels, ads, and sales processes that help clinic owners thrive—even in the toughest economies. When clinic owners want to learn how to scale, Paul and his team are the people they turn to.

Who We Want:
The right person is likely to have been supervising/managing a team for at least two years - and feels that now is the right time to step up to a role that has significant growth and career opportunities as we continue to expand world-wide.

You will be responsible for recruiting and managing staff in the USA, ensuring company KPI's are hit and that all internal-procedures are documented, continually developed and adhered to by staff - as- well as ensure that company culture is improved and daily rituals are maintained.

Key Responsibilities:

1. Recruitment for US-based positions
2. Organisational practices – ensure daily/weekly/monthly company practices are continually developed and current ones adhered to.
3. Daily operational support, including world class customer service, events organisation, and fulfilment.
4. Provide support to the CEO including travel arrangements and calendar management.

What You Need:

• Analytical skills: Draw insightful conclusions from data/KPIs
• Process and system orientated with experience of using CRM software
• You will be skilled at planning, organizing, scheduling and budget in an efficient, productive manner
• Able to focus on key priorities
• Ability to follow through on commitments: live up to verbal and written agreements regardless of personal cost
• Learn quickly and have an ability to quickly and proficiently understand and absorb new information
• Attention to detail -  not let important details slip through the cracks or derail a project
• Persistence -  tenacity and willingness to go the distance to get something done
• Proactivity -  act without being told what to do. Bring new ideas to the company.
• Experience with recruitment.

What we will do for you:

• Provide you with ongoing training and support in the field of management / leadership
• Opportunity to develop and grow a large team while simultaneously growing your own management and leadership skills
• Exciting trips around the USA to help grow our team from that side of the Atlantic - and meet with our clients face to face
• Competitive salary with chance to earn even more as we grow as a result of your impact
  
  

Location: Office Based, Full Time, Celebration, FL
Hours of Work: Mon-Fri 9-5:30pm
Salary: $60,000-$70,000 Annually Depending on Experience