Banquet Manager
- Collaborate with clients to understand their needs and preferences for each event.
- Design and implement event plans and layouts to meet clients' requirements.
- Coordinate logistical aspects, including menu planning, staffing, and equipment rental.
- Hire, train, and manage banquet staff, including servers, bartenders, and setup crew.
- Schedule staff to ensure efficient operation during events and oversee their performance.
- Conduct regular team meetings to communicate event specifics and service expectations.
- Supervise the setup, execution, and breakdown of events.
- Ensure compliance with health and safety regulations.
- Troubleshoot and resolve any issues that arise before or during events.
- Serve as the primary point of contact for clients during events to ensure satisfaction.
- Address and resolve any client concerns or requests promptly and professionally.
- Gather post-event feedback to continually improve service quality.
- Prepare and manage the banquet department's budget, optimizing resource allocation.
- Monitor costs to ensure profitability without compromising quality.
- Maintain inventory of banquet supplies and equipment.
- Coordinate with suppliers to purchase necessary items while managing costs.
- Must be able to lift, push, pull, and carry a weight of 25lbs
- Must be able to work walking and or standing continuously for 8 hours
- Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
- Associates are often required to sit and use his or her hands and fingers to handle or feel
- Vision abilities required by this job include close vision
- Associates must talk and hear
- High School Diploma or Equivalent
- Minimum of (1) years’ experience in banquet supervision or related position
- Excellent communication skills
- Understanding of basic math
- Cash handling skills
- Excellent guest service skills
- Must have open availability with days, nights and weekends
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