Banquet Houseman

Job Description

Job Description

Principle Responsibilities / Position Purpose

Properly clean and set meeting rooms and banquet functions per specifications on resume and BEOs or as given by banquet management including vacuuming floors and cleaning walls and windows/mirrors. Proper care, movement, storage of all equipment such as tables, chairs, risers, dance floor lecterns is required. Proper control and storage of meeting room supplies such as linen, pads, pens/pencils and candy, etc. are required. Service every meeting room by emptying trash, removing dirty plates, cups, linens and glasses, and replace as necessary. Straighten all chairs. Replenish water requirements as specified or requested. On a continuous basis, keep service corridors, pre-function space, and storage areas clean, organized and unobstructed. Upon customer request, locate and deliver convention material to designated location. Perform other duties as requested, such as moving furniture in and about the Brewery.

EXAMPLE OF DUTIES:

ESSENTIAL FUNCTIONS

• Confer with guests/clients to determine their specific requirements for setting up banquet rooms
• Ensure that all details are recorded so that an estimate for services and supplies can be produced
• Coordinate efforts of decorators, caterers, and serving staff to help set up banquet rooms and halls
• Assist in transporting heavy materials such as staging, tables, and chairs to the banquet hall and provide instructions on how to place them
• Check and appropriately adjust room temperature and lights and ensure that electric hook-ups are in working order
• Receive materials and supplies from vendors and supplies and ensure that they are properly secured
• Provide audio-visual services such as setting up equipment and instructing guests on the appropriate use
• Ensure that food services are properly managed by testing dishes to ensure that they conform to taste and quality standards
• Set supplies such as pens, pads, and information packs on each table, in accordance with instructions provided by the client
• Ensure the cleanliness and maintenance of the banquet areas during and after each event
• Greet guests as they arrive at the event and assist them in finding appropriate seats • Replenish beverages and food items as necessary and respond to any special requests from guests
• Learn the aspects of setting up/breaking down Audio/Visual equipment for events
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Comply at all times with the standards and regulations to encourage safe and efficient banquet operations.
• Assist as necessary in the setup, service, and breakdown of banquet functions.
• Keep kitchen informed of accurate counts for plating.
• Respond to guests’ requests as needed.
• Responsible for safety, sanitation, and cleanliness of service areas.
• Maintain a professional working relationship and promote open lines of communication with employees and other departments.
• Responsible for control and maintenance of all service equipment.
• Control Beer flow in and out of the Private Event Space with proper rotation of kegs
• Knows and adheres to health and sanitation guidelines and follows all safety policies.
• Updates job knowledge by participating in staff training opportunities.
• Forklift certified through training sessions at Funky Buddha
• Must be able to adhere to timelines in completion of set-ups
• This list is not exhaustive and job functions are subject to change to accommodate changing business needs.
• Maintain and clean all operational equipment necessary for the banquet department
• Changing out kegs and cleaning tap handles and draft lines once trained by Funky Buddha employees

PHYSICAL REQUIREMENTS

Near Vision Constant

Far Vision Constant

Hearing Constant

Talking Constant

Walking Constant

Standing Constant

Reaching Frequent

Grasping Frequent

Crouching, Bending, Stooping Frequent

Lifting/Carrying up to 75 lbs Frequent (50 lbs Occasional), pushing carts with 200lbs of weight

Pushing/Pulling Frequent

Sitting Occasional

Computer Use Occasional

Climbing Stairs Occasional

SAFETY REQUIREMENTS

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

• Safety goggles when walking through the Production area

Employees will be trained in the proper use and care of assigned PPE. Funky Buddha Brewery provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly to your Manager.

ORGANIZATIONAL RELATIONSHIPS

No positions directly report to this position.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Strong knowledge of banquet operations and service procedures.
• Strong communication and customer service skills.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to reach, bend, stoop and frequently lift up to 30 pounds, occasionally up to 50 pounds.
• Punctual and regular, reliable attendance.
• Honesty and Integrity.
• Knows and adheres to health and sanitation guidelines and follows all safety policies
• Excellent customer service skills
• Good communication skills and ability to work as part of a team
• Ability to work quickly, problem solve and think on your feet while maintaining poise in a fast-paced environment.
• Ability to talk to others to convey information effectively.
• Positive, infectious attitude and sense of humor. Personable, kind, and customer service oriented.
• Passion for the service industry, desire to be part of a team and work hard, high level of self-awareness and long-term view of success.
• Must be at least 21 years old.

QUALIFICATION STANDARDS

EDUCATION

High School diploma preferred.

LICENSES OR CERTIFICATES

ServSafe certificate required.

GROOMING

All employees must maintain a neat, clean and well-groomed appearance.

OTHER

Additional language ability preferred.