Receptionist-Scheduling Clerk

Job Description

Job Description

Benefits:

• 401(k)
• Competitive salary
• Paid time off

Company Overview
Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power.

Job Summary
Perform routine clerical and administrative functions such as answering the phones, data entry, and organizing and maintaining paper and electronic files. The ideal candidate will have a minimum of two years' experience as a receptionist and/or administrative assistant; embody a service-oriented mindset and have a friendly disposition. The position requires strong communication skills and balancing competing priorities in a rapidly changing environment.

Responsibilities

• Answer telephones and give information to callers or transfer calls to appropriate person.
• Greet customers and handle their inquiries or direct them to the appropriate person.
• Operate office equipment and arrange for repairs as needed.
• Sort incoming mail and prepare outgoing mail and packages.
• Monitor and order office supplies.
• Record and analyze customer satisfaction surveys.
• Prepare customer folders including making copies of appropriate documents.
• Create, maintain, and enter information into databases.
• Make copies of correspondence or other printed material.
• Coordinates communication and integration between teams
• Ensure all documentation is updated.
• Strong interpersonal, team building, communication, and leadership skills.
• Experience working with customers
• Strong computer skills and proficiency with MS Office products (Project, Outlook, Word, Excel, and PowerPoint).

Qualifications

• Strong written and verbal communication skills
• 2 years of experience as a receptionist and/or administrative assistant
• Ability to work in a fast-paced and changing environment
• Strong organizational, planning and prioritization skills
• Ability to monitor/assess one’s own performance to make improvements and take corrective action
• Ability to effectively present information and respond to questions from customers and the general public.
• Actively looking for ways to help people.
• Using web applications to manage large amounts of information, including inputting data and retrieving specific records
• Using Microsoft Word to type text, insert pictures, format, edit, print, save, and retrieve word processing documents
• Using Microsoft Excel to input data, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• High School Diploma or GED
• Must have working knowledge of a Scheduling Coordinator and how it relates to the overall business and its objectives
• Must promote and maintain a clean, neat, and safe work environment
• Good people skills with the ability to communicate well with others
• Highly motivated self-starter with the ability to multi-task and meet deadlines
• Strong organizational skills and attention to detail
• Intermediate level of Microsoft Office applications