PAWN BROKER
Job Description
Job Description
Pawn Broker
- Provide Steller Customer Service—Greet and assist all customers and answer questions
- Abide by all Federal, State, and Local regulations concerning money services and firearm sales to maintain an FFL and Financial Services
- Ensure the growth of the store by obtaining company, store, and individual goals
- Execute pawn/buy for customers
- Qualify the customer and determine the need
- Inspect pawn/buy items for functionality and condition
- Negotiate loan amounts based on fair market values and customer need
- Obtain required documentation from customers
- Explain the terms and conditions of pawn loans to customers
- BIN pawned items in a timely and consistent manner
- Execute loan payments from customers
- Perform background checks regulated by NICS
- Clean store and merchandise retail inventory
- Competitively price and tag inventory
- Retrieve, test, and clean defaulted pawns and buys
- Perform daily inventory counts and security protocols to protect company assets
Perform the “ESSENTIAL FUNCTIONS” as outlined below: Essential Functions (including but not limited to)
- Attendance and punctuality
- Must be able to communicate both verbally and in written form in the English language
- Must be able to use point of sale (POS), calculator, phone system, fax/copier, and computer proficiently
- Must be able to complete internet searches for item valuation, in item pricing, and other research purposes
- Must be able to stand and walk for a minimum of 7 hours per day
- Must be able to sit for one hour per day
- Must be able to bend, stoop, reach and lift. Lifting up to 5 pounds frequently, 50 pounds occasionally, and 100 pounds rarely
- Minimal exposure to adverse weather conditions
- Exposure to cleaning agents
- Minimal exposure to diesel, gasoline, or gasoline /oil mix fuels found in generators and lawn equipment
- Occasional climbing on a ladder
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