Sales Solutions Associate

Job Description

Job Description

IN THE FIELD. IN THE KNOW. IN DEMAND.

We get up early. We show up ready. We hit the streets with purpose. Highland Management Group works hand-in-hand with Frontier Communications, delivering tech-forward services to households and neighborhoods across the map. We believe every sale is a solution, and every campaign is a chance to connect.

Right now, we need a frontline leader who knows what real work looks like - and how powerful it can be. As a Sales Solutions Associate , you'll lead, guide, mentor, and mobilize a high-performing crew delivering Frontier Communications services across Tampa neighborhoods.

The Sales Solutions Associate’s Core Functions Include:

• Representing Frontier Communications through the execution of residential sales programs and achieving clearly defined sales targets
• Meeting directly with homeowners and renters to uncover their telecommunications needs and confidently closing sales by guiding them through Frontier’s product benefits and features
• Establishing genuine connections with potential customers to best understand their needs and recommending products and services that satisfy their requirements and lifestyle
• Tracking your own daily performance and KPIs, adjusting your sales approach to improve results
• Identifying new sales opportunities within your territory to help drive consistent performance and maximize earning potential
• Following assigned schedules and territory plans to stay organized, efficient, and maximize productivity in customer outreach and sales performance
• Addressing customer concerns or questions with empathy, professionalism and confidence, ensuring a smooth and positive sales experience

We Require Our Sales Solutions Associates To Have:

• Proven experience in sales or direct customer service, ideally in a field-based environment
• Natural leadership skills—you know how to inspire, push, and rally a team
• Strong communication and interpersonal abilities; people listen when you speak
• Resilience and grit to handle long days and keep performance high
• Self-motivated drive to lead by example, not just delegate
• Organizational skills to manage schedules, track progress, and keep data clean
• Professionalism and integrity—you do the right thing, even when no one’s watching

We Prefer Our Sales Solutions Associates To Possess:

• Prior experience leading or supervising a sales team
• Background in telecom, tech, or utility sales
• Familiarity with CRM systems or digital sales tracking tools
• Strong understanding of local market dynamics and customer needs
• Experience training new hires or running sales workshops
• History of consistently meeting or beating sales targets
• Bilingual skills that help connect with diverse local communities

This high-reward, performance-driven role is commission-based with uncapped earning incentives and weekly tier bonuses.