Senior Client Manager - Remote

Join Our Growing Team as a Client Success Specialist!

We are a rapidly expanding digital marketing company dedicated to helping real estate professionals across the country. Our mission is simple: empower Realtors to connect with buyers and sellers who are ready to move. With cutting-edge innovation and unparalleled service, we offer realtors a solution they truly need to succeed.

As we continue to grow, we are looking to expand our Client Management team. We're seeking highly motivated and experienced Customer Service professionals who are passionate about providing top-tier service to our clients.

Key Responsibilities:

Manage and complete a daily client checklist for 200+ clients
Onboard new clients and ensure a smooth integration process
Collaborate with the Media Buying and Delivery teams to ensure clients are properly set up
Update and maintain client CRM and account information
Serve as the first line of defense for client concerns and issues
Regularly check in with clients to ensure smooth service delivery
Schedule deep dive calls with clients to ensure ongoing support and success
Track client requests and follow up to ensure timely resolutions
Coach clients to optimize their results and experience
Demonstrate leadership and proactive problem-solving skills to ensure client satisfaction

You'll receive comprehensive training and support from a dedicated team to get you up to speed quickly. We offer a competitive salary with performance-based bonuses tied to client retention.

Who Should Apply:

We're looking for self-motivated individuals with:

A positive, "go-getter" attitude and a strong desire to succeed
At least 2 years of experience in client retention and management
Excellent business communication skills
A track record of outstanding attendance and a drive to succeed without needing constant guidance
Phone sales experience, particularly in appointment setting or lead generation (preferred)
Coaching or sales management experience (preferred)
Proven leadership experience is a must
A strong internet connection and reliable home office setup for remote work
A quiet, distraction-free workspace
A willingness to continuously learn and grow, adapting to new approaches and ideas

Who Should Not Apply:

Those who do not meet the qualifications listed above
Individuals with a negative attitude or a sense of entitlement
Those who are not open to learning new skills or methods
Candidates who are looking for part-time work or aren't willing to fully commit
People who prefer to complain rather than seek solutions
Those who don't thrive in a competitive, goal-oriented environment

Compensation & Benefits:

Base Salary: $48,000 with potential to earn up to $120,000+ per year based on performance
Work Schedule: Monday to Friday with weekend availability as needed
Location: Fully remote (work from home or office)
Bonus Pay: Performance-based bonuses available

If you are passionate about client success and are ready to take on a rewarding and dynamic role, we'd love to hear from you. Apply today and become part of a fast-growing, exciting team!
Employment Type: Full-Time
Salary: $ 48,000.00 120,000.00 Per Year