Transient Accounts Sales Manager

Company Description

We are looking for a Transient Accounts Sales Manager to join the re-opening of the famed Delano Miami Beach.

Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season.

Job Description

• Architect and execute strategic initiatives to grow revenue across corporate, consortia, wholesale, and entertainment transient channels

• Build and sustain high-level relationships with global production companies, executive travel planners, artist management firms, and corporate travel managers

• Lead RFP and contracting processes with precision, aligning rate strategies with Delano’s brand positioning and revenue objectives

• Develop targeted account plans with KPIs, market segmentation analysis, and ROI projections

• Represent the property at premier forums, red-carpet events, and global travel showcases

• Collaborate with revenue and marketing teams to forecast transient trends and recalibrate strategies accordingly

• Create and lead compelling client presentations and immersive hotel experiences

• Maintain meticulous CRM records, performance analytics, and sales pipelines

• Leverage industry data to assess competitive positioning and identify white-space opportunities

• Serve as an internal liaison to ensure seamless execution of guest experiences for VIP travelers and strategic partners

• We recognize we are in the hospitality industry and that may require us to provide lateral service. 

• We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.

Qualifications

• Three to five years in luxury transient sales, with depth in entertainment, corporate, consortia and wholesale markets

• Strong existing relationships in the entertainment, fashion, and executive travel ecosystem

• Skilled in Salesforce, Opera, Agency360, PowerPoint, and Excel

• Professional demeanor with high EQ and strong negotiation skills

• Strategic thinker with ability to execute complex business development plans

• Experience with high-touch luxury service standards and confidential client management

• Travel flexibility for roadshows, industry events, and client entertainment

• Possesses a gracious, professional, and approachable demeanor reflective of a luxury brand

• Strong multitasking and organizational skills; thrives in fast-paced environments with high attention to detail

• Ability to work independently and collaboratively while maintaining positive interdepartmental relationships

• Physically able to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needs

• Must be able to lift, twist, push, pull, bend, climb, and carry objects as needed for site inspections or event prep

• Excellent verbal and written communication skills; must be fluent in English

• Willingness to work both indoors and outdoors, in varying conditions, based on business demand

• Working knowledge of federal, state, and local labor and safety laws, including equal employment opportunity, wage and hour regulations, and occupational safety compliance

• All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.

Additional Information

All your information will be kept confidential according to EEO guidelines.