Seasonal Customer Service

:

Seasonal Fruit Expert and Designer

Who are we and what do we do?

Edible Arrangements® is a leader in the gifting category with delicious, hand-crafted offerings which we've expanded to a range of gifts and treats for every moment including our new treat business, Incredible Edibles®. From our signature Edible Arrangements® Fruit Bouquets, Dipped Fruit® boxes, fresh fruit smoothies and more, Edible's exceptionally crafted gifts and treats continue to fill the world with goodness. Through Edible's 1,000 independently owned franchise locations, the mission of the brand - no matter how big it gets - is to WOW you with every piece of fruit that's dipped, box that's filled or arrangement that's hand-delivered.

Through all of our incredible years, we've remained committed to our 5Ps: Our promise-To WOW each and every customer. Our products-Natural, novel and delicious. Our places-Stores, vans and edible.com. Our People-Both our corporate and in-store employees. Our purpose-To celebrate what's good in life.

Who we're looking for:

The Fruit Expert® - Customer Service & Production Associate is responsible for creating the mouthwatering arrangements, dipped fruit boxes, and cut fruit for Edible® treat products, following proper operational procedures. He or she also ensures Edible® service standards are met and surpassed by providing customers with prompt service, delivering a WOW experience.

How you'll make an impact:

• Build arrangements according to our brand standards
• Prepare a variety of arrangements according to customers' orders or supervisors' instructions, following approved procedures and proper portion sizes
• Wash, peel and/or cut various fruit to prepare for arranging
• Package arrangements or dipped fruit
• Performs cleaning tasks in accordance with the cleaning standards and works as a store team player; Clean work areas, equipment, utensils, and dishes
• Remove trash and clean kitchen waste containers
• Follows proper food sanitation and handling procedures
• Demonstrates a strong understanding of product knowledge and quality standards
• Welcomes and connects with every customer to provide excellent customer service
• Discovers customer needs and appropriately suggests products with every customer to enhance the customer experience
• Uses effective sales approaches and displays strong knowledge of product line; Effectively converts customer inquiries into sales
• Builds long-term relationships and builds the trust and loyalty of customers
• Responds to customer needs; Manages difficult customer situations in a calm and professional manner
• Takes responsibility to learn all aspects of the position
• Learns and demonstrates creating the Edible® Experience

And here's what we think you're like:

• High School Diploma or equivalent preferred
• Excellent customer service and communication skills
• Positive attitude
• Enjoys working within a team
• Enjoys working in a fast-paced environment
• Drive and determination
• Computer skills including Microsoft software and register skills
• Ability to lift, carry and/or push objects weighing up to 50 lbs.
• Ability to stand, bend, reach and scoop throughout assigned shift

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

Chris will fill out

Pay: $13 - $14 / hour

Job Type: fulltime, parttime

Education: No education required

Work location: On-site